6/10 Okay
David
Traveled with family and small children
May 28, 2024
Disliked: Cleanliness, staff & service
It started with checkin, we were not advised that the maids are every other day. Then when we asked for more towels (6 in the room) only three towels….we were told it was a 30 minutes wait. Then, when I went down no one was at the front desk. I waited for 30 minutes, still no one. Then at 6 in the morning still no one at the front desk. When the maids did come they “accidentally” took two articles of clothing that were white. I assume they thought that they were towels. However, when you looked they were shirts. The hotel was not “clean.” Under the beds lay a lot of food that hasn’t been vacuumed, and dust in the windows and corners. The room was large and the staff especially the morning in the breakfast area were really complimenting and discussed the location. Too bad the rest of the staff wasn’t as great.
David
Stayed 3 nights in May 2024