アルゴンキンのアパートスタイルホテル

「Bathrooms need some renovation and the toiletries are terrible. 」

「The front desk and bartender customer service was absolutely amazing!!」

「There are no drapes on the windows and the blinds don’t block out the parking lot lights. Made the room too bright.」

「First of all, when I thought I was booking a jacuzzi room on Expedia, I was not. I got there, no jacuzzi in my suite, lady on the phone said "well, you booked a suite, not a jacuzzi room," and didn't offer any more assistance on the matter. So if you're hoping to get a jacuzzi in the room like the pictures show, just know you can't book it directly on Expedia or their website, because it wasn't there either. The lady who checked us in was a different person, and she was phenomenal. She must work...

「The maid service was poor. The food was okay. The price for a massage was to high. However it was close to Woodfield Shopping Mall. I paid for the room and still they had several more fees. The service simply was not there. 」

「Upon entering the hotel, I was immediately impressed by the pleasant aroma and pristine condition of the property. The gentleman who assisted me with check-in demonstrated exceptional patience and kindness. I subsequently required a room and floor change, and he handled this request with remarkable accommodation and professionalism. Both rooms I occupied were impeccably clean and well-maintained. The second room, in particular, was excellent, with the sole exception of the bathtub drainage....