"Everything was perfect! Thank you to the Marbella Team, our stay was excellent. We enjoyed everything Mākaha valley had to offer. Especially the amazing sunsets! 10/10 would recommend "
"Everything was perfect! Thank you to the Marbella Team, our stay was excellent. We enjoyed everything Mākaha valley had to offer. Especially the amazing sunsets! 10/10 would recommend "
My family of 7 ( 5 adults, 2 children 5 & 6) stayed at Aulani in November. As we arrived we were greeted outside and we all received leis. We had a 2 bedroom villa. It was so roomy, plenty of room for the 7 of us. Do not upgrade to an ocean view cause I believe all 2 bedroom villas are ocean view. When I booked, it said garden view but my was an ocean view over looking the garden (which was beautiful). It was a perfect time to go, no crowds! I pre-registered the kids & singed them up for...
My family of 7 ( 5 adults, 2 children 5 & 6) stayed at Aulani in November. As we arrived we were greeted outside and we all received leis. We had a 2 bedroom villa. It was so roomy, plenty of room for the 7 of us. Do not upgrade to an ocean view cause I believe all 2 bedroom villas are ocean view. When I booked, it said garden view but my was an ocean view over looking the garden (which was beautiful). It was a perfect time to go, no crowds! I pre-registered the kids & singed them up for...
Randi
Reviewed November 21, 2015Reviewed November 21, 2015
Staying at The Ritz-Carlton Waikiki was an experience I just have to share. Honestly, it was the customer service that blew me away – it's like they've set a whole new standard. Imagine rating them 100 out of 10; that's how good they were. When our bidet had an issue, they had it replaced in less than 30 minutes. Needed a remote? Boom, delivered in 30 minutes as well. The valet parking wasn't just convenient, it was lightning fast. But, let me tell you, the real MVPs of our stay were the staff....
Staying at The Ritz-Carlton Waikiki was an experience I just have to share. Honestly, it was the customer service that blew me away – it's like they've set a whole new standard. Imagine rating them 100 out of 10; that's how good they were. When our bidet had an issue, they had it replaced in less than 30 minutes. Needed a remote? Boom, delivered in 30 minutes as well. The valet parking wasn't just convenient, it was lightning fast. But, let me tell you, the real MVPs of our stay were the staff....
They treated us like royalty. Private, beautiful, wish we could have stayed longer. The way the resort is set up its as though the beach is private, even though all public beaches in Hawaii are public. All of the staff knew my name, even those I hadn't talked to. All of the staff was great. The manager of Hoku's was the best.
They treated us like royalty. Private, beautiful, wish we could have stayed longer. The way the resort is set up its as though the beach is private, even though all public beaches in Hawaii are public. All of the staff knew my name, even those I hadn't talked to. All of the staff was great. The manager of Hoku's was the best.
I stay in a lot of 5 star hotels and this one is by far the best. The service is outstanding. Every single person who works at this hotel is genuinely nice and genuinely wants to be of service for you. I highly recommend staying here if you are traveling with a family or bigger party as well. The location comes with breakfast served in your room and a luxury rental as well. So your saving time and money by not having to deal with that. My wife has a gluten allergy and they went out of their way...
I stay in a lot of 5 star hotels and this one is by far the best. The service is outstanding. Every single person who works at this hotel is genuinely nice and genuinely wants to be of service for you. I highly recommend staying here if you are traveling with a family or bigger party as well. The location comes with breakfast served in your room and a luxury rental as well. So your saving time and money by not having to deal with that. My wife has a gluten allergy and they went out of their way...