Find 5 Star Hotels in Futian from ￥11,504

"services are very good"

"Hotels in Shenzhen are not really rated at the same level, in terms of stars, as those in many other metropolitan areas. 5-star ratings here seem to be more like 4-star elsewhere. This Ritz had great service but the room itself is not that well maintained. My biggest gripe is the ventilation in my room (which was upgraded for free to the executive level) was poor. When I entered into the room there was a musty smell. The room was on the warm side throughout the night even though I cranked...

"Good 5-star hotel with friendly and helpful staff. "

"Best location right next to coco park. Walking distance for food and massage and right next to subway station too. "

"It was a great experiense to stay with Sheraton. Rooms are big and comfortable. Huge bads with very comfortable matrce. Pesonal were very helpfull espesially Mariia Kosacheva. Thank you very much!"

"Love the design here, solid with good textures. Self serve laundry room is very convenient and open to every guest for free. "

"Best dinner seafood buffet I’ve seen in China. I thought it was closer to the airport; we taxied during traffic so it took over 30 minutes. Anyway, nice hotel with some elegance. "

"Thanks for the service "

"Beautiful and perfect "

"Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven). "

"The staff was very helpful."

"Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too. "

"Large room, luxurious and well appointed. Automated curtains. Everything was thoughtfully done, including how toothbrushes and bedroom slippers were of two different colours for easy identification. "

"Friendly staff, convient location to take high speed train, walking distance to shopping mall and many food options around."

"Very good"

"Super friendly and helpful staff. Room is very clean and neat, very good breakfast, amazing views from the top floors of one of Shenzhen’s highest building. We enjoy our stay and are looking forward to coming back soon again."

"Very nice hotel as a 5 star rating hotel. Their room lighting controls have many options to choose from: relax mode to working mode. It is very convenient to travel to the airport especially if you need to wake up early to catch a flight. One of the thing on safety is commendable, there is a calling for help button next to the toilet seat. I think not too many hotels even 5 stars will have that one button. Staffs are couteous. Breakfast buffet have many choices, very inter-continental."

"Great location, but quite an old hotel, could do with some renewal work, updates to facilities. Went during Easter break, but not very festive as compared to another hotel wilh the same price-point at shenzhen that also has a more personal touch. Nothing special. 3.5/5 for cost-effectiveness. "

"As always, great place to stay. I would suggest to improve wi-fi but if you ask about it, they will put a wi-fi booster in the room. Shower door also had a problem and did not close well leaving water on the floor each time. Other than that, service is fantastic, spa is great and breakfast is perfect with lots of choices. Great area also to walk around, and close to new metro station Huaide. "

"The best hotel in 前海"