カリブ諸島の五つ星ホテル

「restaurant were not booked even with oral confirmations Very humid inside the room Can’t flash toilet papers in the toilet Shower was too hot and too cold Foods are terrible Only two options for breakfast and lunch The numbers of buses for transportation in the resort was too small Luggage was not picked up at the booked time 」

「Todo」

「El servicio excelente y la propiedad muy acogedora y moderna」

「Overall, we enjoyed our stay very much. However, there were a few issues we’d like to share as feedback. We had previously arranged a surprise for our anniversary, but communication stopped and it was never carried out. Also, towels were not replenished despite our request. On our last morning, we also found a very large cockroach in the bathroom. We understand this may happen in tropical areas, but we wanted to inform you. We hope this feedback helps improve future guests’ experiences.」

「結構課金しないといけないやつもあった。特にスパとかはオールインクルーシブには含まれていない。カヌーやカヤックはかなり波が穏やかでないと体験できない模様です。でもまあ、食事、部屋は文句なしで良かったです」

「Excelente servicio, al igual que el personal. Nuestro mayordomo Hector Matos fue sin dudas el mejor,estuvo atento a nosotros, nos hizo reservas de restaurantes, trato amable. Este hotel debe mantener el área de la barra del lazy river mas limpio, tiene un area, esquina izquierda de la barra muy sucia. Otro asuntio a mi entender es la animación, muy muy pobre, en nuestra estancia solo dos bailarines y el jefe o maestro de ceremonia. Necesita mejorar esa área, ya que otros hoteles visitados...

「We enjoyed our stay!」

「My wife and I recently returned from an absolutely amazing stay at the Grand Palladium Punta Cana, and we cannot recommend it highly enough. ​The service throughout the resort is exceptional, the staff is wonderful, and the meals are fantastic. We particularly want to extend our heartfelt thanks to Jose and Anna for their outstanding hospitality and for making our visit so special.」

「Absolutely one of the best trips I have had!」

「大勢の人がチェックインカウンターに並んでいました。ようやIDカードを提示しチェックインできるかと思ったら、さらに30分ほど待たされました。他のお客さんも同じ様に随分と待たされていました。湿気のある暑いロビーで汗だくになりました。スタッフはモタモタしていました。部屋や施設はとても良かったです。」