ウィンター ヘーブンの四つ星ホテル

「I want slippers. It was comfortable when sleeping.」

「Loved the cottage! Very clean」

「Excellent」

「到着した日にフロントの方から部屋の入室の手引きを教えてくれましたが、部屋が2階に位置しており、私たちの荷物がかなり多いためエレベーターを使いかった所、その日は壊れて、フロントの方からすぐに修理の手配をすると言われ、翌日、その翌々日も直す気配なし。またマネジャーから連絡させるという連絡も何日経っても一向になし。 1番最悪なのは、宿泊している建物の前に駐車をしたら、夜中にレッカーされ、レッカー代まで支払うはめになった。 チェックインする際、どこに停めちゃだめという説明もなく、ホテル側、レッカー車、管理組合がグルーになって、レッカー代を請求しているしか思えない。 2度と泊まらないホテルです。 皆様も気をつけて下さい。」

「Good」

「動物最高」

「I very much appreciated the team starting with leaving my car to be parked by valet. They did a good job handling my very expensive car. I absolutely loved checking in. I believe it was Valerie who was there each day and she was so kind. Note I had a big problem with the check-in. You have a spray that's perfume me. I am allergic to most perfume smells and I was already asthmatic within five minutes of walking into my room. Thank you for the front desk and whomever was overseeing the spraying of...

「The accommodations were great. My only frustration was the check in process. It was not explained anywhere that you need to check in at one site, but will be staying somewhere else. Knowing this would have been helpful. Also when you walk in the building, you are asked if you are staying at WorldMark, reunion or Wyndham. I booked with “worldmark reunion”, so this was confusing. I was sent to three different desks and they were all snarky, like I should already know how this works. Essentially...