8/10 (良い)
Kimberly
家族旅行
2025 年 7 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We have been going to the Omni for years. We absolutely love it. The staff are so friendly and accommodating. On this trip, my son turned 13 and they brought him a special desert to our room! Every single staff was truly so helpful, happy and friendly. I really loved the roasted beet and feta salad from the Italian restaurant. I have only two complaints. The first is that the restaurant by the pool has very limited hours and closes fairly early. When we go to the Omni, we spend 90% of our time on the property. We stay by the pool ALL day long. I wish the pool side restaurant had later hours. My biggest complaint has been present on our past 2 visits, June 2024 and July 2025. The mattresses are terribly uncomfortable. It was so bad on this last trip that I literally got less than 5 hours of sleep the first night and woke with shoulder pain each morning. The mattresses are lumpy and hard as a rock. The bed sheets were nice and comfortable though. Sadly, I’m not sure we will return until they’ve changed out some mattresses.
Kimberly
2025 年 7 月に 1 泊滞在
