コンコルドの四つ星ホテル

「部屋は清潔で、スタッフの対応は問題なかったです」

「シャトルバスを1時間近く待たされた。その間に他のホテルのバスは何往復もしていた。 フロントスタッフは、ゲストが到着しても向かいのソファーに座っていて、声をかけたらやっとフロントに来てチェックインを受け付けた。対応も機械的で、ホスピタリティを全く感じない」

「Very disappointed in the check-in process. I am handicapped and can not do stairs. As I arrived I was handed my key card and told to go up this long winding staircase to th second floor. I promptly said I can not do stairs and she informed me they are not that bad. I asked about an elevator and was promptly told the only elevator on property serviced the Residence. I asked about a ground floor room and was told they were all sold out. Later, I find out both statements were not accurate. I...

「I can’t say anything bad about this place. It was a perfect stay all around!」

「It was clean」