「We booked this hotel for a family trip specifically because the indoor pool was listed as open, but it was out of service during our entire stay. Having pool access for my son was the main reason we chose this location, so it was a major disappointment for our family. Management needs to keep their advertised amenities up to date so future guests know what to expect.」
「The private beach is not very big. The marina is nice if you like boats. The pool was well maintained. However, there's no pool parking for the majority of people who go there for the river pool. So I didn't get to attend the main attraction. The restaurants are only open during short hours so plan a meal nearby. There are many unless you bring your own food. It was very clean and quiet. The soaps were refreshing. The complimentary robes mentioned were not there. I didn't stay very long but it...
「My family and I had a great time. Place was clean and quiet. Would have preferred rooms to be upstairs rather than downstairs but rest of the layout of the cottage was very nice,」
「Overall, we really enjoyed our stay. The room was clean and comfortable, and everything about the hotel itself was great.
My only concern is the unexpected charges to my card. While we were staying there, there was an attempted charge of about $170 even though we did not order room service or purchase anything extra. They said they didn’t know why. My card was locked at the time, so the charge did not go through. Today, after my card was unlocked, the hotel charged me $38.
I haven’t received...