Find hotels in New Point, VA from ￥9,943

"Breakfast, The couple two times my husband been staying at this hotel breakfast is not serve. He has noticed everytime the hotel is full they always cancel breakfast. He usually stays in this hotel because of work being close by and they provide free breakfast. I feel is a bad service not providing breakfast when they have free breakfast when you booked the hotel. "

"Great Breakfast "

"The room was clean and comfortable. The propert was well maintained the staff was efficient and friendly"

"Not enough on the menu"

"When I chose this location I chose it bc it stated breakfast is included it is not. There is a Starbucks/cafe area where you can order food however you’re better off going off site for better prices. Room was clean however tv turns on at max volume so you have to hurry up and turn it down. Pool area was clean but water was freezing. "

"Clean room, great customer service will stay again!!! Highly recommend this hotel!"

"After I left the hotel, I realized that I had left a small pair of earrings behind. I checked out two days ago and just now called the front desk, but I was referred to a Lost and Found website, where I have already registered the earrings. The front desk person refused to take a description of the earrings, check with housekeeping, or even take my contact information. I got the feeling that standard procedure was all that mattered, not a caring attitude in helping me get my belongings back."

"Rooms were clean, property was secured, staff was very friendly. property was nice and quiet. Thoroughly enjoyed my stay. Will be back."

"Check in was not available at the scheduled time (3pm). They were short staffed and housekeeping was behind on rooms. I wasn’t able to check in until close to 8pm. The front desk clerk did extend my checkout by 2 hours. But, I still feel the check in process was unacceptable—especially since I came from out of town."