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Williamsburg Lodge, Autograph Collection

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Luxury
4.0 star property
9.0

Wonderful

Elegant escape in Colonial Williamsburg

Surrounded by charming grounds and elegant design, this serene retreat offers a sophisticated escape in Colonial Williamsburg. Delight in a relaxing spa, refreshing pool, and delectable dining experiences, all while enjoying impeccable service and luxurious accommodations.

Popular amenities

  • Hot Tub
  • Bar
The current price is ￥23,079
￥26,156 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Balcony

Premium Room, 1 King Bed with Sofa bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living room | 42-inch LCD TV with digital channels, TV

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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9.2 out of 10, Wonderful, 1,003 reviews
The price is ￥11,752
￥13,471 total
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Nov 20 - Nov 21
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About the neighborhood

Map
23185, VA, Williamsburg, 310 S England St

What's nearby

  • Golden Horseshoe Golf Club - 3 min walk - 0.3 km
  • The Public Hospital of 1773 - 6 min walk - 0.6 km
  • Merchants Square - 6 min walk - 0.6 km
  • Governor's Palace - 7 min walk - 0.7 km
  • College of William and Mary - 8 min walk - 0.7 km

Getting around

  • Williamsburg Transportation Center - 19 min walk

Restaurants

  • ‪Mellow Mushroom - ‬10 min walk
  • ‪The Cheese Shop - ‬10 min walk
  • ‪Precarious Beer Hall - ‬9 min walk
  • ‪The Peanut Shop of Williamsburg - ‬12 min walk
  • ‪Berret's Seafood Restaurant and Taphouse Grill - ‬11 min walk

About this property

Williamsburg Lodge, Autograph Collection

Luxury upscale hotel near Merchants Square
Located close to DeWitt Wallace Decorative Arts Museum and Governor's Palace, Williamsburg Lodge, Autograph Collection provides a golf course, a terrace, and shopping on site. Tee up with amenities like a driving range, golf lessons, and a golf clubhouse at this hotel. Treat yourself to a facial, a sports massage, or a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers and pool umbrellas
  • Local cuisine breakfast (surcharge), a free area shuttle, and tennis courts
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Meeting rooms, a TV in the lobby, and outdoor furniture
  • Guest reviews speak highly of the helpful staff and location
Room features
All 323 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, recycling, and mini fridges

Awards and affiliations

The property is a member of Historic Hotels of America.

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The price is ￥10,383
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 2 mi
  • Self parking on site (USD 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sweet Tea & Barley
  • Traditions

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Tennis
  • Tennis lessons
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Colonial architecture
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 100 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 30 for adults and USD 15 for children
  • Self parking fee: USD 30 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lodge Williamsburg
Williamsburg Lodge Autograph Collection
Lodge Autograph Collection
Colonial Williamsburg's Williamsburg
Williamsburg Lodge-Colonial Williamsburg Hotel Williamsburg
Williamsburg Hotel
Williamsburg Lodge Colonial Williamsburg Hotel
Lodge Colonial Hotel
Williamsburg Colonial Williamsburg
Williamsburg Autograph Collection
Williamsburg Lodge, Autograph Collection Hotel
Williamsburg Lodge, Autograph Collection Williamsburg
Williamsburg Lodge, Autograph Collection Hotel Williamsburg

Frequently asked questions

Does Williamsburg Lodge, Autograph Collection have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Williamsburg Lodge, Autograph Collection?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at Williamsburg Lodge, Autograph Collection on Nov 23, 2025 start from ￥23,079, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Williamsburg Lodge, Autograph Collection pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 100 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 30 per day. Limited spots are available.

What time is check-in at Williamsburg Lodge, Autograph Collection?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Williamsburg Lodge, Autograph Collection?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Williamsburg Lodge, Autograph Collection located?

Located in Colonial Williamsburg, this luxury hotel is within a 10-minute walk of Merchants Square and Governor's Palace. DeWitt Wallace Decorative Arts Museum and Busch Gardens Williamsburg are also within 6 mi (10 km). Williamsburg Transportation Center is 19 minutes by foot.

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Reviews

Williamsburg Lodge, Autograph Collection Reviews

9.0

Wonderful

9.4

Cleanliness

9.8

Location

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 652 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The grounds and facilities were very clean and well maintained.
Stayed 2 nights in Aug 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Beautiful room and grounds
Stayed 1 night in Jul 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Kamisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, everything you need on site, spacious and clean room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
This was my second visit and it was amazing as always
Stayed 2 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial Williamsburg is a really historic, interesting and beautiful place to visit and the lodge is a great place to base yourself while you do!
Stayed 2 nights in Jul 2025

10/10 Excellent

Emily Fore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a great location when visiting Colonial Williamsburg. The only disappointment was the $25 charge per day for parking which was not mentioned in booking. The parking should be included considering the cost of the stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely
Stayed 3 nights in Aug 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The stay was great! Bathroom was a bit small. Overall I loved it and have booked again for Christmas. Just FYI, there is a daily parking fee $25.
Stayed 4 nights in Jul 2025

10/10 Excellent

wenjie

Liked: Amenities, property conditions & facilities
Clean and new. Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Williamsburg Lodge is lovely and conveniently located near the historic area. It was clean and comfortable, and the front desk staff were among some of the friendliest and most professional staff I have ever met. .
Stayed 1 night in Jun 2025

6/10 Okay

kelli

Liked: Cleanliness, property conditions & facilities
Room was very basic for the price. Concierge lady was kind of rude because I booked through Expedia and not the hotel. Made 2 comments. Restaurant food was mediocre also for the price
Stayed 2 nights in Aug 2025

10/10 Excellent

Noreen

Liked: Cleanliness, property conditions & facilities
Always great
Stayed 4 nights in May 2025

8/10 Good

John

Liked: Amenities
Like: Nicely decorated; fitness center; pool; golf; overall service Disliked: Too few lounge chairs & umbrellas at tranquility pool; Need carpet on second flor of South wing to cut down noise on first floor; window treatment tough to put back up & no sheer curtains.
Stayed 1 night in Jul 2025

10/10 Excellent

Shalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with convenient location to colonial Williamsburg with complimentary shuttle, spacious rooms and great staff
Stayed 1 night in Sep 2024

10/10 Excellent

Hayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and accommodating. We had a wonderful time and would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Have stayed many times and will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, beautiful area. Really enjoyed our short stay and looking forward to a longer one!
Stayed 1 night in Jul 2024

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THIS PLACE soo clean and beautiful, everything and everyone is sooo nice
Stayed 1 night in Oct 2024

8/10 Good

Bob

Liked: Cleanliness, amenities, property conditions & facilities
Parking is not convenient for loading and unloading. Need to make clear rooms that do not require a lot of walking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love staying here! great walking distance from College of William and Mary!
Stayed 2 nights in Mar 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Campus/resort feel was amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Jerome

Liked: Cleanliness, property conditions & facilities
Just slept over
Stayed 1 night in Jan 2025

8/10 Good

Darcy

Liked: Cleanliness, amenities, property conditions & facilities
On arrival it was chaos. Waited in a line of cars while folks in orange vests stopped to talk to people. On our turn we found out there was some kind of Gala happening. We were directed to a parking lot, but drove around and around — no parking spaces. Finally caught someone leaving and managed to grab a parallel spot, but we were told we should try to wake up early the next day and move our car because it wasn’t technically a spot. I asked if there was somewhere else for guests to park and was told “it’s all full.” On check in there was only one woman working and she was overwhelmed. A line formed and we waited and waited as she tried to help someone on the phone who needed a ride back from…I’m not sure where. Many (three) other staffers watched this happen and did nothing for about 10 minutes. Finally one of them went behind the front desk and started checking folks in. Fast forward to check-out two days later…no one at the desk. No one at concierge. No one anywhere. And this was morning, not some odd time of day. We waited for a while, but there was no staff in sight. We finally left a handwritten note stating we were done with the room, then left. Room was clean, spacious, and well-appointed, but not very soundproof. We could hear everything in the hallway and the adjacent rooms. I’ll give a lot of grace here, because of the gala. But there should, perhaps, be parking set aside for hotel guests. And someone should have jumped in and helped sooner at the front desk.
Stayed 2 nights in Nov 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great! Walking distance to colonial Williamsburg. Grounds pretty and clean . Staff very welcoming. Shout out to Eryka at front desk. I came in frazzled after a long drive and she was calm and welcoming and so helpful. She also watched out for my daughter who was arriving late that night. So appreciate her . Her kindness started off our trip in a positive way.
Stayed 2 nights in Apr 2025