アイアン アイランドの三つ星ホテル

「Extremely convenient」

「There is an even-numbered wing and an odd-numbered wing in the hotel with two different sets of elevators- it would be nice to be told that when you check in! I couldn’t find my room at first - thought I was going crazy! I’m walking down the corridor room 107, 109, 111 where the hell is room 110? - wrong wing. Also a huge part of customer service is understanding your customer- I drove 7 hours from Boston, arrived at 3:30pm exhausted - only to be told check in time is 4pm! - and was strictly...

「一泊二日で利用しました。 建物はリフォームされていて綺麗でした。 概ね満足ですが、トイレが壊れていて水が流れないことがありました。ホテルは点検した方が良いと思います。」

「洗面所の排水が壊れていた カーテンが壊れていた ドアも壊れていた」

「併設されているステーキハウスのディナーは、とても美味しかったです。」

「施設は古いし、4泊以上しないと掃除してくれません。でもスタッフは素晴らしい。英語が話せない私と、懸命に意思疎通してくれました。ホスピタリティ溢れるホテルです。 The facility is old, and if you don't stay for more than 4 nights, they won't clean it. But the staff is wonderful. He worked hard to communicate with me who can't speak English. It is a hotel full of hospitality.」

「Arrived Friday night no towels could not shower to go to our event had to go buy towels. The front desk said they were being washed. Came back that night was handed two towels from the pool area and two wash cloths. Next morning cleaning said same thing towels being washed. Told her haven’t had any since we checked in. She came back about 20 minutes later with towels and washcloths. Very disappointed never experienced anything like this before and front desk demeanor was like it was no big...