Find Hotel with a Concierge in Riviera Maya

"I would definitely come back ."

"Amazing family friendly. Highly recommended to go and spend time with your family with amazing options in food, activities, safe, clean, and the staff are so attentive and welcoming. 10 of 10"

"Everything was perfect thank you so much will be back soon "

"Loved the resort. Staff was wonderful. Always felt safe. Would stay again!"

"Excellent"

"The location of the hotel was spectacular, and it was very quiet and clean. Edgar and Diana, among other staff, were amazing throughout our visit and helped us greatly. Thanks for everything!"

"This resort is amazing and the people that work there are what makes the resort spectacular. From the time we arrived to check-in, Nayeli at reception was so welcoming and personable that she made us feel like we were right where we belonged for our vacation. After drinking the champagne we were given at reception, we then met with concierge to select our dining & excursions. Paola was great at searching for all the available specialty restaurants to reserve our spots for the days we were there. This was great to do ahead of time because it allowed us to plan our activities. We booked our excursion at Xplor at the hotel & it was the best decision. The price, ease, and hospitality of the gentleman there was unmatched. Upon finishing up with concierge, the bell-hops took us via shuttle to our rooms. The food was yummy at the buffet style snack area, for breakfast, and everywhere else we ate. The staff were very accommodating & there was no shortage of staff. The "Luxury" in the resort's name I think is meant for the way the staff treats the guests & waits on them because it's unmatched. Specialty restaurant Ku'uk was my favorite of the ones we tried. The decor is outstanding, the service was excellent, and the food was great. Breakfast at Katok was my favorite spot, the healthy options, mimosas, and yummy food. The decor in this restaurant & views are unbelievable. Right by the adults only infinity pool, across from the beach - just wow. Excellent resort!!! "

"The service was great. Every staff member we encountered was nice and friendly. The property was always clean and the food was delicious. I would highly recommend to all my friends and family. We will be back again soon. Thank you for an incredible experience. "

"Great time and relaxing!"