Find Hotels with an Indoor Pool in Riviera Maya

"It was wonderful. "

"Very friendly staff, conveniently located and very charming building."

"Service"

"Pros: Food is amazing!! Property feels safe, tranquil and very relaxing. Cenote room is private and very unique. Grounds are fun to walk and well taken care of. The spa was nice even if you don’t pay for a treatment. Cons: Room could’ve been cleaner. No dinning options with A/C. Facilities are showing age. Beach not good; rocks hiding underwater. Gift shop wants $37 dollars for a normal sized sunscreen. I went across the street and got two for $34. "

"The customer service by the pool and restaurants are top notch amazing. Everyone so friendly and attentive. Pascual and his crew at the Spoon buffet were amazing. The ladies especially Nidelfia were so kind and always bringing us drinks and making sure we were comfortable. Great service. Beautiful resort. Coming back in December. Loved it. Also they have themes at the pools almost everyday. So even on weekdays you will have a DJ in the pool area so u can never be bored. "

"The staff was very good and very helpful, the property nice and clean and very pretty. The only thing I was not to liking was the sales pitch and not taking a persons no and trying to many times to get a person to buy in. Also being pushed aside for transportation to your room when new customers came in "

"Very nice resort - but not great ocean front. Limited access to the ocean and very rocky shoreline. Lots of seaweed - but staff were trying to clean it everyday. Food was very good, but booking system for dinners was difficult to coordinate for more than one room. Crepe/ice cream truck and sausage cart was great! Staff was very friendly and property was clean. Smaller resort, but I would go back!"

"The staff was not able to call a taxi. That should be a service that concierge cab handle, especially with it being a busy tourist area. "

"The gentlemen working last night 5/30/24 Was very professional/ catering to multiple People/issues. He was friendly and extremely attentive. Thank you again."