La Altagracia Luxury Vacations

This hotel before we even arrived was incredible they answered my calls and were very responsive to any questions about my trip. To name a few staff members that assisted from beginning to the end are Plucardo-guest service Harry-butler, cabanas Daniel,Carlos and Eddy bartenders!! ,(just to name a few)and Yosida who made sure I had everything in my room clean and it was perfect everyday!! The privilege package is definitely worth the upgrade talk to Plucardo and Harry tell them that Amanda said what’s up!! One note ..Treat everyone with gratitude and respect and you will receive the same in return! Have a great time!!

The property was nice, clean and quiet. I gave it 4 stars because it’s a little older. The food was mediocre at best.

Great staff, very professional and kindnesses. Want to mention am excellent job of out buttler, Randy, Cesareo and Yurie at the pool bar great guys.

Excellent hotel option, spectaculars views, pools and recreational areas. Water park very fun and perfect for all family. The attention of all employees is 5 stars. Spa facilities are relaxing and very well to take a break and rest. Is a bigger hotel and my only recommendation is add more trollies because people need to wait too much time to move between buildings. The other recommendation is to add activities for all family after 6:00pm because the hotel doesn’t have any activity until the main show at 9:00pm. In addition, I’m recommend more shows and activities for families.

The best all inclusive i have ever stayed at. 10/10 resort and staff. food is amazing and they had activities every day. As someone who always goes to cancun, this resort made me fall in love with DR and it’s my new favorite travel spot. also the coffee shop tastes better than starbucks.

The best all inclusive i have ever stayed at. 10/10 resort and staff. food is amazing and they had activities every day. As someone who always goes to cancun, this resort made me fall in love with DR and it’s my new favorite travel spot. also the coffee shop tastes better than starbucks.

Great staff, very professional and kindnesses. Want to mention am excellent job of out buttler, Randy, Cesareo and Yurie at the pool bar great guys.

Excellent hotel option, spectaculars views, pools and recreational areas. Water park very fun and perfect for all family. The attention of all employees is 5 stars. Spa facilities are relaxing and very well to take a break and rest. Is a bigger hotel and my only recommendation is add more trollies because people need to wait too much time to move between buildings. The other recommendation is to add activities for all family after 6:00pm because the hotel doesn’t have any activity until the main show at 9:00pm. In addition, I’m recommend more shows and activities for families.

Inconsistency in the staff some were great and I tipped to show appreciation. Some went through the motions didn’t seem motivated. Entertainment was lacking, no foam parties. DJ on Saturday packed up at like 4:30. Guests were friendly and we made our own fun with guest brought Bluetooth speakers but I’d expect more. The Dominican food options were nasty. I opted for whatever was being cooked fresh on the grill (omelettes, steak, salmon, chicken). Steakhouse was awful service took forever for our large party of 8. Italian was good though all the red sauce gave me heart burn. Food selections were inconsistent the pool bar wouldn’t have burgers at 1 then would have them at 3pm, weird, similar experience with the sports bar.

El hotel fue una gran experiencia para nuestros niños, las actividades son muy divertidas y variadas, la comidas, piscinas les encantaron y quieren volver

It was a great experience. Top rating was the customer service. Top areas of growth, the jacuzzi did not work well and items included such as rose petals and chocolate covered strawberries occurred days after checking in. I requested the breathless bag as I didn’t know that was complementary.