Far North Side Luxury Vacations

Our stay at the RIU exceeded our expectations within the hotel! Only downside was that it didn’t have a parking garage. Although the parking across the street wasn’t bad at all.

Exceptional service, great location, beautiful hotel

Property was clean, welcoming, pet friendly

Yes didn’t know you get free breakfast

Clean room and amenities

Exceptional service, great location, beautiful hotel

Yes didn’t know you get free breakfast

The staff was great. Everybody was friendly. The room was beautifully appointed, although maybe a little too heavy on electronics. I don't think every light switch needs to be a touch pad. And there were one or two things we couldn't figure out, such as the lighted mirror on the credenza: don't know where the controls for that were hiding. These are minor issues and do not take away from the splendid funishings in the room.

The room was fine. The menu for the connected restaurant, Hoyts was super underwhelming. If you look online at their menu, it is extensive and looks pretty good but once we got down to the restaurant, it was about a quarter of the offerings. We did not eat there. I booked a room with a city view and that is not the room that I got. The room overlooked a couple of industrial roofs with AC and heating units and other things like that and the backs of a couple ugly buildings. We absolutely did not have a city view by any stretch of the imagination which was super disappointing. When I booked my reservation confirmation said that I had a $10 food or beverage room credit that I was never given. I booked this room because it was my daughter‘s birthday and she wanted to be in the city and able to look out our room window and view the city so this was extremely disappointing for us.

Our stay at the RIU exceeded our expectations within the hotel! Only downside was that it didn’t have a parking garage. Although the parking across the street wasn’t bad at all.

Everything about this hotel is special. Great staff- awesome restaurant/bar. Location is perfect. This hotel is my destination every time I come to the city. Which is quite often.

Our stay at the RIU exceeded our expectations within the hotel! Only downside was that it didn’t have a parking garage. Although the parking across the street wasn’t bad at all.

Exceptional service, great location, beautiful hotel

Property was clean, welcoming, pet friendly