Northern Beaches Kid friendly Vacations

Staff were good and attentive, however despite being told repeated times it’s a guaranteed checkout at 2pm, this is not the case. Had to wait till 2pm only to be told it hasn’t even started to be cleaned. When you have to be somewhere and then waiting unnecessarily for a room that won’t be ready for another hour, then I’d rather be told at the outset, come back in an hour. Then can make the relevant decisions. Some could check in and other unfortunates couldn’t. I’m okay with delays especially when busy periods, but don’t say guaranteed, when you can’t. Overall a basic hotel, clean and functional.

The property was in full construction mode with noise and dust consistent with construction. It really didn't matter to us since we were only sleeping there, and the noise was during business hours when we weren't there much. It is winter there, and low season, so not surprised that they chose this time of year for work. Personnel there were very friendly and helpful, and we did not complain or ask for any discounts. I guess it's because I work construction too and understand the limitations.

Staff were good and attentive, however despite being told repeated times it’s a guaranteed checkout at 2pm, this is not the case. Had to wait till 2pm only to be told it hasn’t even started to be cleaned. When you have to be somewhere and then waiting unnecessarily for a room that won’t be ready for another hour, then I’d rather be told at the outset, come back in an hour. Then can make the relevant decisions. Some could check in and other unfortunates couldn’t. I’m okay with delays especially when busy periods, but don’t say guaranteed, when you can’t. Overall a basic hotel, clean and functional.