「We checked in late to our room, and discovered the sheets were never changed. There was food and sand in the bed. I’m 8.5 months pregnant and just wanted to lay down, so we cleaned everything and went to bed. Slept for about 2 hours and kept waking up grossed out by the entire situation. I messaged the property, and the reply was “apologies, we will review procedures with housekeeping”. Nothing about a comp or even a discount. Terrible Customer Service response.」
「I really liked stay at the Orchard because they had really nice staff there and the rooms were great. They had nice lighting, the room was clean and neat and everyone there was super nice especially the owner of the place. I would definitely recommend staying here for anyone and I would definitely stay there again!」