Riviera Maya All inclusive Vacations

Everyone there was nice the food was amazing we had a wonderful time just need to upgrade the rooms they lil outdated and have some adult activities

I must say my family of five truly enjoyed dreams. There is so much do and the resort is well kept and beautiful. The staff is top tier and I was very impressed to see all the staff spoke English. I am going to make this trip every 2 years time right before the kids go back to school. Thank you to all of the staff for having us and treating us like family.

Great food and service. Hotel a bit dated. Not much to do without paying extra for Indigo or Preferred to access other parts of the hotel and lots of sargassum where you cannot swim or sit on the beach as it has a high sulphur smell.

Resort property was beautiful: lobby, pool, restaurant and room. Front desk staff and concierge were friendly, helpful and courteous. Room service food was delicious. Cons: Our room came with an outdoor jacuzzi but it was so dirty, we did not use it. Staff near the pool were not very helpful. We were told that we could order poolside but every time we asked a server, they directed us to the pool bar and snack bar. However, other guests around us were able to order from the lounge chairs. We booked a reservation for French night and the server took orders from guests that were seated after us. Kitchen staff got our order wrong, even when the waiter told us about our special requests.

Property was beautiful and well kept. Staff was very polite and professional.

Resort property was beautiful: lobby, pool, restaurant and room. Front desk staff and concierge were friendly, helpful and courteous. Room service food was delicious. Cons: Our room came with an outdoor jacuzzi but it was so dirty, we did not use it. Staff near the pool were not very helpful. We were told that we could order poolside but every time we asked a server, they directed us to the pool bar and snack bar. However, other guests around us were able to order from the lounge chairs. We booked a reservation for French night and the server took orders from guests that were seated after us. Kitchen staff got our order wrong, even when the waiter told us about our special requests.

I recently stayed at this stunning resort for my 10 year anniversary and was truly impressed by the breathtaking scenery and impeccable service. From the moment I arrived, the staff went above and beyond to make sure every need was met with warmth and professionalism. The grounds are beautifully maintained, and the accommodations are both luxurious and comfortable — a perfect setting for a relaxing escape. However, while the resort excels in hospitality and ambiance, the dining experience was underwhelming. The food was mediocre at best, lacking the flavor and variety one would expect at a destination of this caliber. Similarly, the entertainment options felt limited and somewhat dated, leaving the evenings feeling a bit flat. Overall, this resort offers a wonderful stay thanks to its beauty and outstanding service, but there’s definitely room to enhance the culinary offerings and evening activities to create a truly unforgettable experience.

I must say my family of five truly enjoyed dreams. There is so much do and the resort is well kept and beautiful. The staff is top tier and I was very impressed to see all the staff spoke English. I am going to make this trip every 2 years time right before the kids go back to school. Thank you to all of the staff for having us and treating us like family.

Great food and service. Hotel a bit dated. Not much to do without paying extra for Indigo or Preferred to access other parts of the hotel and lots of sargassum where you cannot swim or sit on the beach as it has a high sulphur smell.

Resort property was beautiful: lobby, pool, restaurant and room. Front desk staff and concierge were friendly, helpful and courteous. Room service food was delicious. Cons: Our room came with an outdoor jacuzzi but it was so dirty, we did not use it. Staff near the pool were not very helpful. We were told that we could order poolside but every time we asked a server, they directed us to the pool bar and snack bar. However, other guests around us were able to order from the lounge chairs. We booked a reservation for French night and the server took orders from guests that were seated after us. Kitchen staff got our order wrong, even when the waiter told us about our special requests.

Everyone there was nice the food was amazing we had a wonderful time just need to upgrade the rooms they lil outdated and have some adult activities

Resort property was beautiful: lobby, pool, restaurant and room. Front desk staff and concierge were friendly, helpful and courteous. Room service food was delicious. Cons: Our room came with an outdoor jacuzzi but it was so dirty, we did not use it. Staff near the pool were not very helpful. We were told that we could order poolside but every time we asked a server, they directed us to the pool bar and snack bar. However, other guests around us were able to order from the lounge chairs. We booked a reservation for French night and the server took orders from guests that were seated after us. Kitchen staff got our order wrong, even when the waiter told us about our special requests.

I must say my family of five truly enjoyed dreams. There is so much do and the resort is well kept and beautiful. The staff is top tier and I was very impressed to see all the staff spoke English. I am going to make this trip every 2 years time right before the kids go back to school. Thank you to all of the staff for having us and treating us like family.