Shasta Cascade All inclusive Vacations

If I could give this place zero stars I would. First, it was very hard to find the location because there is construction outside. When I finally found the place, there was one person at the desk who was extremely rude and condescending. She made fun of the way I spoke (mimicked me). I was in shock. I had already prepaid for the hotel so I didn't know what to do. I figured I would let it go since it's one night. I asked about parking - she said can't give me parking until I checked in. So I checked in and then after I paid for parking - she said she didn't have anymore key cards to the parking garage. She told me that every time I would need to go in or out of the garage I would need to come into the hotel and tell them and they would meet me at the garage (!) I asked politely how does this work if there's only one person at the desk. and where do I park to call you to help me with the garage (since there's no parking - only construction - outside the hotel). That set her off in an angry tirade. I was afraid for my safety at this hotel with this person in charge. I called my friend that I was meeting - she came over a few minutes later and I told her what happened. We checked the room - which had an intense chemical odor - can't breath. She refused to let me talk to a manager and refused to refund. It was such a twilight zone experience. STAY AWAY FROM THIS HORRID PLACE.

Had a fantastic stay at Kimpton La Peer! The hotel is stylish, impeccably clean, and perfectly located in the heart of West Hollywood. The staff was warm and attentive, making us feel welcome from the moment we arrived. Beautiful rooms, great atmosphere, and an overall wonderful experience. Would definitely stay here again!

The entire staff is lovely, the space is beautiful and stylish, the pool has an amazing view, and the breakfast is insanely good. I rarely shout out any particular team member, but Alan in Jane Q was so wonderful and clearly loves his job. If you booking in Hollywood, stay here!

Great spot

Great concept, great place. Noisy but that’s ok - just gotta roll with it. But the staff at the front desk? Mh…

Fantastic boutique hotel in the heart of Santa Monica, beautiful views and great attention to detail. Fantastic staff. Nice pool, family friendly.

Had a fantastic stay at Kimpton La Peer! The hotel is stylish, impeccably clean, and perfectly located in the heart of West Hollywood. The staff was warm and attentive, making us feel welcome from the moment we arrived. Beautiful rooms, great atmosphere, and an overall wonderful experience. Would definitely stay here again!

Enjoyed our stay

I would 100% come back. We had nothing to do for the 4Th, took a chance on the Maya hotel. it did not disappoint. Food was amazing, staff was friendly, the property was excellent. 10 out of 10..

Hotel is great, parking easy, safe neighborhood. Our room overlooked trash and had a trash room right outside our room which was not ideal. We’ve stayed there before and will again.

Absolutely amazing. Will be back.

Great hotel, only problem is the sheets and bedding were super hard and over bleached.

Had a fantastic stay at Kimpton La Peer! The hotel is stylish, impeccably clean, and perfectly located in the heart of West Hollywood. The staff was warm and attentive, making us feel welcome from the moment we arrived. Beautiful rooms, great atmosphere, and an overall wonderful experience. Would definitely stay here again!

Decent location, near a lot of nice spots and easy to get to. The “hotel” itself was more of an over priced motel. All prices for the hotel should be upfront when booking and not an extra charge because they consider it a resort and require you to use the valet and have an extra charge for that as well.