United Arab Emirates Adventure Vacations

We had a wonderful stay at Emirates Palace in a beautiful sea-view room with Club Lounge access. The property is truly grand and spectacular, with so much to do without ever needing to leave — from camel rides to a variety of activities throughout the resort. The staff were incredibly friendly and welcoming, but the Club Lounge team was truly exceptional. Everyone was so accommodating and went above and beyond to make our stay special, including helping us arrange dinner reservations and organizing thoughtful anniversary treats in our room. A special thank you to Rohit, who was phenomenal with our 1.5-year-old son. He went out of his way to prepare special purées for him and would always ask if there was anything he could make for him. That personal attention meant so much to us and was one of the highlights of our stay. The breakfast was truly incredible — one of the best hotel breakfasts we have experienced, with an amazing selection. The Kids' Palace was a little underwhelming compared with the rest of the property, and the enormous size of the palace can sometimes take away from the personal feel of the experience. Overall, Emirates Palace is an incredible and unforgettable property. The grandeur, setting, activities, amazing breakfast, and especially the exceptional Club Lounge staff made our stay very special.

Exceptional staff. great value if you consider the tickets allocated ( Water World, Wb ). Yas is a good location for fun. Evening restaurant was good. Nice pool

Exceptional staff. great value if you consider the tickets allocated ( Water World, Wb ). Yas is a good location for fun. Evening restaurant was good. Nice pool

We had a wonderful stay at Emirates Palace in a beautiful sea-view room with Club Lounge access. The property is truly grand and spectacular, with so much to do without ever needing to leave — from camel rides to a variety of activities throughout the resort. The staff were incredibly friendly and welcoming, but the Club Lounge team was truly exceptional. Everyone was so accommodating and went above and beyond to make our stay special, including helping us arrange dinner reservations and organizing thoughtful anniversary treats in our room. A special thank you to Rohit, who was phenomenal with our 1.5-year-old son. He went out of his way to prepare special purées for him and would always ask if there was anything he could make for him. That personal attention meant so much to us and was one of the highlights of our stay. The breakfast was truly incredible — one of the best hotel breakfasts we have experienced, with an amazing selection. The Kids' Palace was a little underwhelming compared with the rest of the property, and the enormous size of the palace can sometimes take away from the personal feel of the experience. Overall, Emirates Palace is an incredible and unforgettable property. The grandeur, setting, activities, amazing breakfast, and especially the exceptional Club Lounge staff made our stay very special.

I’ve stayed in the hotel for decades especially when I’m flying via Dubai International AirPort. It’s very close to DXB and is a great hotel

Extremely disappointing experience. The biggest issue was the incredibly rude, disrespectful, and unprofessional behavior of the manager, Mobin. I arrived at around 2:20 PM and was in a rush because I had an important meeting. Due to confusion and a lack of communication on the hotel’s side, I was forced to go to reception and explain the situation. I repeatedly told Mobin that I was in a hurry and needed to leave I explained it around 10 times yet he seemed completely unwilling or unable to understand the urgency. I eventually had to leave for my meeting. Around 50 minutes later, I returned and asked to speak with him so we could clear up the situation calmly. Instead of handling the matter professionally, he raised his voice and spoke to me in an extremely rude and disrespectful manner. For someone in a managerial position, this behavior is completely unacceptable. A manager should know how to communicate with guests, respect their time, and resolve issues professionally not escalate the situation and make the guest feel disrespected. This was one of the worst customer service experiences I have had at a hotel. Whatever positive aspects the hotel may have, poor management and this kind of attitude completely ruin the experience. I would not recommend staying here, especially if you expect basic professionalism, respect, and decent customer service.