Rixos Al Mairid Ras Al Khaimah

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Luxury
5.0 star property
8.8

Excellent

Beachfront sanctuary in Al Mairid

Private beach access leads to pristine white sand with complimentary cabanas. Six outdoor pools create refreshing oases, including a heated children's pool. Spa enthusiasts can indulge in Himalayan salt stone massages at the full-service wellness center.

The current price is ￥55,757
￥69,163 total
includes taxes & fees
Oct 22 - Oct 23

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Family Room, 2 Queen Beds

A hotel room with a bed, a sofa, a balcony with wicker furniture, and decorative wall art.

Family Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom

A hotel room with a bed, a TV, a desk, and a chair.

Premium Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Sea View

A hotel room with a bed, a sofa, a desk, and a view of the sea through large windows.

Premium Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Premium Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Villa, 2 Bedrooms, Private Pool (Beach Access)

A hotel room with a large bed, a desk, a chair, and a small table.

Premium Villa, 2 Bedrooms, Private Pool (Beach Access)

  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a table. There are curtains and a window with a view of greenery.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds (Beach Access)

A modern hotel room with two beds, a TV, a dining area with a table and chairs, and a view of the sea.

Family Room, 2 Queen Beds (Beach Access)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds (Beach Front)

A hotel room with a bed, a chair, a sofa, a balcony with a view of the sea, and a table with a book and a cup.

Family Room, 2 Queen Beds (Beach Front)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Pool View

A hotel room with two beds, a TV, a desk, and a view of the outdoors.

Family Room, 2 Queen Beds, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Sea View

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a balcony with a view of the sea.

Family Room, 2 Queen Beds, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

A hotel room with a bed, a sofa, a desk, and a balcony with a view.

Deluxe Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Suite, 1 Bedroom (Beach Access)

A hotel room with a large bed, a TV, a seating area with a chair and ottoman, and a view of the beach.

Premium Suite, 1 Bedroom (Beach Access)

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite, 2 Bedrooms

A hotel room with a large bed, a TV, a balcony with a view of the sea, and a small table with a lamp.

Deluxe Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Royal Suite (Royal)

A four-poster bed with a canopy, a television, and a balcony with a view.

Royal Suite (Royal)

  • Sleeps 5
  • 1 King Bed

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About the neighborhood

Located in Al Mairid, a neighborhood in Ras Al Khaimah, Rixos Al Mairid Ras Al Khaimah is near the airport and on a private beach. National Museum of Ras al Khaimah and RAK Pearls Museum are cultural highlights, and travelers looking to shop may want to visit Al Manar Mall and RAK Mall. Traveling with kids? Consider Fun City and Tridom. Snorkeling and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining nearby. Visit our Ras Al Khaimah travel guide
Map
11133, Ras Al Khaimah, Al Maareedh Street, PO Box 12298

What's nearby

  • RAK Expo Center
    3 min drive - 2.1 km
  • Al Manar Mall
    5 min drive - 4.1 km
  • Khuzam Family Park
    10 min drive - 10.1 km
  • Al Hamra Mall
    25 min drive - 30.6 km
  • Al Hamra Golf Club
    28 min drive - 32.0 km

Getting around

  • Ras al Khaimah (RKT-Ras al Khaimah Intl.)
    29 min drive

Restaurants

  • Al Qubtan Al Bahri Restaurant
    9 min drive
  • Luluat Bahriy Seafood Restaurant مطعم لؤلؤة بحري
    9 min drive
  • Traditional Coffeeshop القهوة الشعبية
    4 min drive
  • Slow Cafe
    4 min drive
  • Dhow Beach Bar
    7 min walk

About this property

Rixos Al Mairid Ras Al Khaimah

  • Luxury family-friendly hotel by the ocean
  • Consider a stay at Rixos Al Mairid Ras Al Khaimah and take advantage of 3 beach bars, a free grocery shopping service, and a terrace. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and free beach cabanas. Treat yourself to a facial, reflexology, or aromatherapy at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include beach volleyball, windsurfing, and kayaking. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
  • You'll also enjoy perks such as:
    • 6 outdoor pools and a children's pool, along with a waterslide, free cabanas, and sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • Express check-out, express check-in, and 3 meeting rooms
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 471 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like wet bars and laptop-compatible safes.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding and free cribs/infant beds
    • Bathrooms with designer toiletries and separate tubs/showers
    • 42-inch TVs with satellite channels
    • Wardrobes/closets, daily housekeeping, and desks

All inclusive details

  • All-inclusive room rates at Rixos Al Mairid Ras Al Khaimah are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 110 to 130 for adults and AED 55 to 65 for children
  • 3 bars/lounges
  • 3 beach bars
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Al Maeda
  • Rio Bar
  • SOL Beach Lounge & Bar
  • VIDA Arriba Bar
  • VIDA Churascaria

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,592 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Wet bar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The half board and full board rate plans do not include beverages. Guests booked in these rate plans receive meals at The Kitchen restaurant.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 110 to 130 for adults, and AED 55 to 65 for children
  • Airport shuttle fee: AED 420 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Rixos Al Mairid Ras Al Khaimah have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 7:00 AM–6:00 PM.

How much does it cost to stay at Rixos Al Mairid Ras Al Khaimah?

As of Oct 17, 2026, prices found for a 1-night stay for 2 adults at Rixos Al Mairid Ras Al Khaimah on Oct 22, 2026 start from ￥55,757, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rixos Al Mairid Ras Al Khaimah pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Rixos Al Mairid Ras Al Khaimah?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Rixos Al Mairid Ras Al Khaimah?

Check-out is at noon. Late check-out is available for a fee.

Does Rixos Al Mairid Ras Al Khaimah provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 420 per vehicle applies.

Are there all-inclusive benefits at Rixos Al Mairid Ras Al Khaimah?

Some rate plans available at this hotel are all-inclusive.

Where is Rixos Al Mairid Ras Al Khaimah located?

Located in Al Mairid, this beachfront hotel is in the historical district and within 3 mi (5 km) of RAK Expo Center, Tridom, and Fun City. Al Manar Mall is 3 mi (4.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rixos Al Mairid Ras Al Khaimah Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 55 out of 86 reviews
Rating 8 - Good. 19 out of 86 reviews
Rating 6 - Okay. 5 out of 86 reviews
Rating 4 - Poor. 2 out of 86 reviews
Rating 2 - Terrible. 5 out of 86 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has several strong points: wonderful, helpful and friendly staff, beautiful territory, and decent rooms. However, the rooms show visible signs of wear and appear not to have been renovated for some time. The condition of the finishes falls short of what I would expect from Rixos. The food and drinks were also below the brand’s usual standards. I was particularly disappointed with the quality of the drinks. We stayed until October 15, and although this may have been the low season, the selection of dishes in the restaurant was limited. For comparison, Rixos Abu Dhabi offers considerably better food and drinks, in line with Rixos standards. The worst aspect, however, was being required to leave the sea swimming area in the evening simply because the lifeguards’ shift had ended. This was my first experience of a hotel of this class offering no alternative arrangement to allow guests to continue enjoying the sea during one of the most beautiful times of the day. It felt like a school camp, and it was disgraceful for a hotel of this standard. The excellent staff and beautiful grounds deserve praise, but the overall experience did not live up to the Rixos name.
Stayed 6 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was excellent, and the staff were incredibly friendly and helpful throughout our stay. However, there were a few downsides. The air conditioning in the room was very noisy, and the lack of smart features on the TV was a major drawback. Additionally, it was disappointing that many areas of the property were closed for maintenance, and no snack-style food was served anywhere outside the main building. With a bit of maintenance and upgraded amenities, this place could be much better.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and relaxing stay Excellent kids club x
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and food exceptional
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a large resort. Great amenities. The staff are so warm, welcoming and hospitable and certainly made the visit memorable. Can’t wait to come back again.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very pleasant stay. Nice beach, nice food. Very clean.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel with very good food and service. Brilliant for a family trip. The evening entertainment at this hotel is the best I’ve ever seen, it’s like a full west end show every night. Staff are great. Restaurants also very good. The condition of the hotel is good, the rooms are good (not the best Ive been to at a Rixos but still good). The hotel is very Russian heavy and as a result some stuff is aimed to that culture, but not a major issue.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service wonderful stay

From the moment of arrival we had fabulous service - we felt very welcomed and looked after! Especially at dinner we had an amazing experience with Murat at Orient restaurant - amazing mixologist!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay! Plenty of activities for young kids and teens. Buffet is not really good, but restaurants are much better.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a nice residential area, has a lovely beach. The property is nice and clean. All the staff there are very friendly and helpful.
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and food . It will be my preferred choice for next step
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full of fun !

Amazing stay for family! We had the best time as a family ! We come back again
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went with 2 other families for our 3rd time and it is a great destination for short breaks. Lots for the kids to do and plenty of space. Buffet could be better is the only lower mark I would give.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Went during eid holidays, fully booked but you don't feel it since the hotel is big. Beach and pools are beautiful, Food buffet is good but repetitive, a la carte restaurant are Ok, service is good, rooms needs an update, in overal 4/5. I recommend and will come back
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort and great value for money. The staff were all amazing - friendly, helpful and attentive from check-in to check-out. The all-inclusive food and drink were good quality, and there were plenty of activities and amenities to enjoy between meals. The resort is a short taxi ride away from several shopping malls and hypermarkets, and whilst it's a long drive from major airports it's worth the journey if you want somewhere a bit calmer than Dubai but with the same level of luxury.
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RIXOS al Maidre

Great room! We stayed at a villa with direct access to the beach it was wonderful! The quality of the buffet is not that of other Rixos hotels, small and runs out of food too fast. We managed to book at the Brazilian steak restaurant and the food was excellent
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Rixos Ras Al Khaimah. The staff were all very friendly and helpful, especially the reception team and the bar staff who were quick and efficient even when it was busy. There are lots of pools to choose from, which was fantastic, and the buffet had a really good variety of food. The only downsides were that the rooms in the main hotel felt a bit dated, and there was no food or drinks service on the beach despite being told at reception that there would be. It was quite inconvenient having to walk about 6/7 minutes each way to get water or drinks, especially with little kids. Otherwise, it’s a lovely hotel overall — great service, good facilities, and a relaxing stay.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The staff were amazing. Nothing was too much trouble. The booking system for the restaurants was awful. Trying to get booked was impossible unless you asked the concierge for help.
Stayed 8 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort
as Hotel location Building and facility was perfect and very Nice , i can proudly say one of best Hotel i visited in Ras Al Khaimah But the only problem in my opinion you are missing managers in ground to manage the stuff , stuff is available but they need a manager to organize and guide there work and scope of job
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing - so eager to help, polite and bent over backwards to make our stay so great. Rooms were good quality and quiet in our location. Food was excellent especially at the Turkish and Steakhouse. However the new booking system means you have an internet scrabble at 9am to book the restaurants and they were all technically booked in 10 seconds. However, in reality they were deserted so we found our way around the system! Only negative was that it was full of rude Russians and there was no bar waiter on the beach. However, would definintely consider returning
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
What an amazing hotel, we had a great stay. The hotel is lovely although we thought the rooms need refreshing they are kept nice and clean. The hotel grounds are absolutely stunning. The gardens are gorgeous and very well maintained. A few swimming pools all nice and clean. We had a small issue with the room and Prakash from reception, in a great professional manner, did everything he can and more to ensure resolving that issue for us. Thank you Prakash 🙏 His colleague Dally was also very nice and helpful. Thank you Dally 🙏 In general, all the staff were so friendly and helpful, which really made this hotel stand out compared to many other 5 star hotels around the world we have stayed at. Mohamed Ali by the pool was giving all guest including us a true 5 star service every single day! Very professional, extremely attentive and helpful! Thank you Mohamed Ali🙏 Another great member of the staff was Basil at the buffet restaurant. He was there as soon as we sat down making sure we have everything we need. All the waiters there were really nice and good but Basil stood out with going an extra mile to provide excellent service. Thank you Basil 🙏 I am not one to write reviews, in fact I never do, but this time I feel that the staff and especially the above mentioned members of the staff really contributed to our fantastic experience at this fabulous hotel that I could just not go without sharing this and recognise the amazing service we received from the staff.
Stayed 9 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whether it was amazing the food it’s delicious
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, staff, amenities and trip overall
Stayed 7 nights in Dec 2025