Southwest Victoria Ski Vacations

Very helpful staff at a 24 hour reception desk

A lovely new hotel in a central location. Really comfortable modern room.

The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne.

Pay Expedia direct….do not pay at hotel

Everything was good clean apartment The View is amazing.. the only complaint we have is the reception at the building was rude and not helpful she said her name was Virginia.

A lovely new hotel in a central location. Really comfortable modern room.

The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne.

Newish hotel, great decor with on site restaurants and bar. It’s close enough to the shopping district but far enough away to miss out on the noise and hustle. Decent gym and indoor swimming pool on the top floor. Cleanliness was hit and miss, with hair on the bathroom bench when we arrived and our room service tray left outside our door, uncollected for over 24 hrs. Staff were friendly and accomodating.

There were no teaspoons in the room to stir coffee or sugar when making a cuppa

Beautifully designed hotel with very generously sized rooms, and fantastic amenities. Hotel staff were very welcoming and helpful, however bar staff were rude. Really love the hotel, but soundproofing between rooms is terrible - had to change rooms because of noise, but both rooms had the same noise problem.

Nice rooftop bar, great view! Horrible shower with no door! Front desk staff weren’t that friendly.

The rooms, bar, and common areas were very clean and the staff was friendly. My only concern was the very dark hallways within the building. I'm sure there was security and it was meant to portray a modern industrial feel, however, traveling alone as a woman, I didn't feel overly comfortable walking through the halls at night.

There were no teaspoons in the room to stir coffee or sugar when making a cuppa

Nice rooftop bar, great view! Horrible shower with no door! Front desk staff weren’t that friendly.