Quintana Roo Romantic Vacations

Wonderful attentive staff. Restaurants à la carte great and delicious. Buffet ranging from local food to Chinese to even poke bowls and sushi. The rooms clean and well stocked . Our favorite restaurant was the Italian The only little thing that could be improved would be the check in. It took way too long and after a full day of travelling all you want to do is get to your room and start to relax. The idea of a pre check in was wonderful but was not used at all in the end. Viva playa del Carmen. The power snorkel at xelha was toooo much fun.

The food was not that great. If you did not reserve you would have to eat buffet for dinner.

I stayed here laat year ans thw service waa better. There waa always someone asking x if I needed something, and this time it was not the same, the service was extremely slow.And we had to go get our own, and thw hostess at the Italian place was rude.

Great communication upon check in!

The room is very nice and spacious, had a great ocean view which was unobstructed. We used all the items in the room and they would clean/replenish daily. We had a little leak in the room and they fixed it the same afternoon that we told them about it. The staff were very attentive and super helpful when asking questions. They gave a lot of recommendations on the drinks/food and local activities. The beach was very clean, nice waves but nothing too dangerous. Pools were beautiful, well kept, and a great temperature. Bars and restaurants were great with a variety of options and staff that were knowledgeable on the menu and made the experience special and welcoming. I would 100% recommend this resort to people who want to relax on vacation.

Wonderful attentive staff. Restaurants à la carte great and delicious. Buffet ranging from local food to Chinese to even poke bowls and sushi. The rooms clean and well stocked . Our favorite restaurant was the Italian The only little thing that could be improved would be the check in. It took way too long and after a full day of travelling all you want to do is get to your room and start to relax. The idea of a pre check in was wonderful but was not used at all in the end. Viva playa del Carmen. The power snorkel at xelha was toooo much fun.

Great communication upon check in!

The room is very nice and spacious, had a great ocean view which was unobstructed. We used all the items in the room and they would clean/replenish daily. We had a little leak in the room and they fixed it the same afternoon that we told them about it. The staff were very attentive and super helpful when asking questions. They gave a lot of recommendations on the drinks/food and local activities. The beach was very clean, nice waves but nothing too dangerous. Pools were beautiful, well kept, and a great temperature. Bars and restaurants were great with a variety of options and staff that were knowledgeable on the menu and made the experience special and welcoming. I would 100% recommend this resort to people who want to relax on vacation.