Vancouver Island Golf Vacations

Thank you for what you were able to do considering the circumstances. The strike didn’t help things. The vending machines downstairs were out of action, one was sold out and the other had card services disabled. The restaurant was closed. And there was no available room services or house keeping.

I was disappointed when we checked in we called after arriving at 11:00 am and enquired about an early check in we were told they will try but pls check back later. We arrived at the hotel for check in shortly after 3 pm they said the room isn’t ready and they took our cell number and said they will let us know when it’s ready. Shortly after 4 Pm I checked back at the desk and they said they basically forgot about us and gave us another room.They gave us a voucher for a free drink, not the service you would expect at this level of hotel. We dined in the Q for breakfast the first morning great food and service, the second morning they mistakenly added us to a group and we found the service at the table was subpar. We had to ask for coffee refill, there was no condiments or Jams brought to the table until it was requested. At the end of the meal they put our bill onto the group and it took an extended amount of time to get that sorted out. The next day I ordered the ham and brie omelet but it was dry and the ham was diced can ham. We did enjoy our reservation for the tearoom.

Beautiful hotel that checks all the boxes. Our room unfortunately has a terrible view of a roof, but that is the only negative.

Enjoyed the various areas for dining and the cleanliness of the entire environment. There is no quick coffee shop where you can pick up a little lighter beverage or snack. Also it’s more of a resort so shopping is a taxi or car away. Otherwise it’s a lovely spot and answered all my needs.

This property was overpriced, in my opinion. Compared to other Holiday Inn properties we have visited in Ottawa, Bellingham, Seattle, and Southampton, UK, this property was rather spartan. One office chair to sit on! The door into the apartment did not close easily and the security lock came off in my hands. I am not sure that we will stay here again.

Thank you for what you were able to do considering the circumstances. The strike didn’t help things. The vending machines downstairs were out of action, one was sold out and the other had card services disabled. The restaurant was closed. And there was no available room services or house keeping.

Our room was quiet and had a fabulous view. Very attentive staff. Enjoyed our stay!

I was disappointed when we checked in we called after arriving at 11:00 am and enquired about an early check in we were told they will try but pls check back later. We arrived at the hotel for check in shortly after 3 pm they said the room isn’t ready and they took our cell number and said they will let us know when it’s ready. Shortly after 4 Pm I checked back at the desk and they said they basically forgot about us and gave us another room.They gave us a voucher for a free drink, not the service you would expect at this level of hotel. We dined in the Q for breakfast the first morning great food and service, the second morning they mistakenly added us to a group and we found the service at the table was subpar. We had to ask for coffee refill, there was no condiments or Jams brought to the table until it was requested. At the end of the meal they put our bill onto the group and it took an extended amount of time to get that sorted out. The next day I ordered the ham and brie omelet but it was dry and the ham was diced can ham. We did enjoy our reservation for the tearoom.