Fairmont Empress

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Luxury
4.5 star property
9.2

Wonderful

Harbor retreat in Victoria

Majestic harbor views frame the historic Fairmont Empress, where afternoon tea service is a celebrated Victoria tradition. The indoor pool and spa offers serenity after exploring downtown. Gold Floor guests enjoy exclusive lounge access with panoramic vistas and personalized service.

Popular amenities

  • Air conditioning
The current price is ¥33,034
¥38,700 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 20 of 20 rooms

Fairmont City View 2 Double

8.8 out of 10
Excellent
(120 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Deluxe City View 2 Queen

9.0 out of 10
Wonderful
(61 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Fairmont Gold Harbour View 1 King

9.6 out of 10
Exceptional
(33 reviews)
  • Harbor view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Fairmont City View 1 Queen

9.2 out of 10
Wonderful
(107 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe City View 1 King

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Fairmont Gold City View 1 King

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite City View 1 King

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Fairmont City View 1 King

9.2 out of 10
Wonderful
(177 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe City View 1 Queen

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Suite City View 1 King

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Fairmont Gold Deluxe City View 1 King

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Fairmont Gold Deluxe City View 2 Queen

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Fairmont Gold One Bedroom Suite City View 1 King

9.6 out of 10
Exceptional
(10 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Fairmont Gold Deluxe Harbour View 1 King

9.8 out of 10
Exceptional
(12 reviews)
  • Harbor view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Fairmont Harbour View 1 Queen

9.0 out of 10
Wonderful
(36 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Harbour View 1 King

9.8 out of 10
Exceptional
(25 reviews)
  • Harbor view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Fairmont Gold City View 1 Queen

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Fairmont Gold Harbour View Executive Suite 1 King

  • Harbor view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Signature Harbour View 1 King

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour View 2 Queen

9.0 out of 10
Wonderful
(4 reviews)
  • Harbor view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located on the waterfront, Fairmont Empress is in Downtown Victoria neighborhood and is connected to the convention center. Victoria Harbour and Victoria Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Market Square and Chinatown. Traveling with kids? Don't miss Victoria Bug Zoo and Butchart Gardens. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Guests love the hotel's location for the sightseeing. Visit our Victoria travel guide
Map
V8W1W5, BC, Victoria, 721 Government St

What's nearby

  • A historic building with a prominent clock tower and a covered entrance labeled "Bastion Square."
    Government Street
    1 min walk - 0.0 km
  • A large building with a red banner advertising the Royal BC Museum and IMAX Theatre.
    Royal BC Museum
    3 min walk - 0.3 km
  • A glass-domed structure with a staircase leading up to it, located at the corner of a street with a traffic light and pedestrian crossing.
    Victoria Conference Centre
    3 min walk - 0.3 km
  • A grand building with a large fountain in front, featuring multiple domes and illuminated windows.
    British Columbia Parliament Building
    3 min walk - 0.3 km
  • A busy street with traditional architecture, including a colorful gate and a tall pillar with intricate designs.
    Chinatown
    12 min walk - 1.0 km

Getting around

  • Victoria Intl. Airport (YYJ)
    32 min drive

Restaurants

  • Milestones
    2 min walk
  • The Sticky Wicket Bar & Restaurant
    6 min walk
  • Browns Socialhouse Victoria Falls
    4 min walk
  • The Old Spaghetti Factory
    4 min walk
  • Q At The Empress
    1 min walk

About this property

Fairmont Empress

  • Luxury family-friendly hotel near British Columbia Parliament Building
  • Located close to Maritime Museum of British Columbia and Victoria Bug Zoo, Fairmont Empress provides a terrace, an art gallery on site, and a shopping mall on site. Adventurous travelers may like the cycling at this hotel. Treat yourself to a facial, a hot stone massage, or a manicure/pedicure at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a hair salon.
  • Other perks include:
    • An indoor pool and a children's pool, along with sun loungers
    • Limo/town car service, full breakfast (surcharge), and bike rentals
    • Valet parking (surcharge), an electric car charging station, and access to a nearby indoor pool
    • Express check-out, express check-in, and a vegetable garden
    • Guest reviews give top marks for the helpful staff, proximity to shopping, and first-rate property condition
  • Room features
  • All 431 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
    • Bathrooms with designer toiletries and tubs or showers
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/closets, recycling, and electric kettles

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by these third-party sustainability certification schemes: Biosphere and Green Key Global. For more information on what these certifications require and verify, please visit their websites.
  • The property is a member of Historic Hotels of the World.

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Frequently asked questions

Does Fairmont Empress have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 5:00 AM–11:00 PM.

How much does it cost to stay at Fairmont Empress?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Fairmont Empress on Nov 1, 2026 start from ¥33,034, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Empress pet-friendly?

Yes, this property allows pets (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 39 per day. Valet parking is available for CAD 53.00 per day.

What time is check-in at Fairmont Empress?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Fairmont Empress?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Fairmont Empress located?

This family-friendly Victoria hotel is located on the waterfront, within a 5-minute walk of Maritime Museum of British Columbia, British Columbia Parliament Building, and Victoria Bug Zoo. Victoria Harbour and Market Square are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fairmont Empress Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 2258 out of 2969 reviews
Rating 8 - Good. 403 out of 2969 reviews
Rating 6 - Okay. 191 out of 2969 reviews
Rating 4 - Poor. 65 out of 2969 reviews
Rating 2 - Terrible. 52 out of 2969 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the staff was amazing.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, suite was a great amount of space.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Nice pool and gym. Beautiful grounds.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,food and clean rooms excellent!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and accommodating.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not the cheapest place in town the Empress met all expectations and provided good value. Would definitely stay here again.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic beautiful hotel is well worth the visit. The location and grounds are phenomenal. So glad we stayed there!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, Special place to stay in Victoria. Beautifully preserved history with modern amenities and thoughtful, competent service. Wonderful.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a treat to stay at the Empress for a couple of nights! You can’t beat the location!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always look forward to our stays at the Empress and the staff go out of their way to make every guest feel so cared for. One highlight this year was breakfast at The Bengal. This beautiful, historic space has a special place in our hearts. Wonderful location, amenities, staff & service; it's one of a kind.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historic! Incredible dining. We will be back!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to beat the Fairmont, just beautiful property, clean, excellent staff.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Convenient location. Good place to stay in the downtown area.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gold floor well worth it for the extras you get. The large veranda with propane heaters watching the sunset was a highlight.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, incredible location and fantastic staff, highly recommended
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Beautiful hotel. Enjoyed our stay!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive property to stay at but that is forgiven by the level and quality of service, food and beverages offered throughout the hotel.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, relaxing stay at the Fairmont Empress. Perfect location, beautifully appointed rooms, comfortable beds and highly professional, friendly staff make for an excellent weekend away in Victoria. My only regret is that we couldn't stay longer.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the empress. Staff was wonderful! I enjoyed the amenities and afternoon tea as well My only complaint rooms could use some upgrades. I had to change rooms because of this
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, staff and amenities with a great atmosphere.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class in all respects. The staff was amazingly helpful.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great! The gold team excellent service and the gold lounge was excellent!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, friendly staff. Hand a great time with our puppy!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, room, and we loved the automatic turn down service. The hotel staff were helpful and friendly, and it's the perfect location to walk everywhere. We'll definitely return again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was incredible! Very well appointed and had everything to make our stay perfect. The breakfast buffet was extensive. Then there were snacks all day with complimentary non-alcoholic drinks. There was also a great “ honor system” bar available all day. High tea was also served daily. The location was perfect. The water taxis, ferry and sea planes were right across the street and the pedestrian shopping area was adjacent to the hotel. Couldn’t have had a better time.
Stayed 2 nights in Sep 2026