Riviera Maya All inclusive Vacations

This was our second trip to this resort and we loved it both times! We’ve been to other area resorts but we like this one best!

The property itself was great, clean and well staffed but the biggest turn off for us was not being able to use the beach any of the days we were there due to the seaweed. Also they really try hard to get you to buy a timeshare there with free excursion tickets but having experience with that, we were able to see that in advance. We were also only able to reserve 1 specialty restaurant in the 5 days that we were there and it wasn't very good, it was really frustrating to not be about to book multiple in the rest of the days. The daily buffet was good, food was always fresh, the staff very attentive in the main buffet but not in the farm buffet closer to the pool. The pools were clean. Overall, nice property but I wouldn't consider it again, due to the area it's in and overall experience.

Excellent

The food was horribly salty, and we ate at serval different restaurants. One restaurant just served a ball of something that might as well have been salted battered and fried. The room they placed us in initially had been recently painted. Knowing this they placed us in the room anyways, the room had such a horrible chemical smell we had a headache from being in the room for less than 30 mins. The communication between the staff during the need to change rooms was horrible. The staff did end up moving us to a new room, the view from this room barely had an ocean view but they still charged us for the view. They did upgrade us to diamond but only for the drinks. I guess that was good enough. I won't be back to this resort.

The property itself was great, clean and well staffed but the biggest turn off for us was not being able to use the beach any of the days we were there due to the seaweed. Also they really try hard to get you to buy a timeshare there with free excursion tickets but having experience with that, we were able to see that in advance. We were also only able to reserve 1 specialty restaurant in the 5 days that we were there and it wasn't very good, it was really frustrating to not be about to book multiple in the rest of the days. The daily buffet was good, food was always fresh, the staff very attentive in the main buffet but not in the farm buffet closer to the pool. The pools were clean. Overall, nice property but I wouldn't consider it again, due to the area it's in and overall experience.

Excellent

Best husband/wife vacation we have ever had. Don't expect too much of a party atmosphere, but if relaxation is what you need this is the place.

The property itself was great, clean and well staffed but the biggest turn off for us was not being able to use the beach any of the days we were there due to the seaweed. Also they really try hard to get you to buy a timeshare there with free excursion tickets but having experience with that, we were able to see that in advance. We were also only able to reserve 1 specialty restaurant in the 5 days that we were there and it wasn't very good, it was really frustrating to not be about to book multiple in the rest of the days. The daily buffet was good, food was always fresh, the staff very attentive in the main buffet but not in the farm buffet closer to the pool. The pools were clean. Overall, nice property but I wouldn't consider it again, due to the area it's in and overall experience.

It was excellent stay with great dining options and staff was helpful.

The food was horribly salty, and we ate at serval different restaurants. One restaurant just served a ball of something that might as well have been salted battered and fried. The room they placed us in initially had been recently painted. Knowing this they placed us in the room anyways, the room had such a horrible chemical smell we had a headache from being in the room for less than 30 mins. The communication between the staff during the need to change rooms was horrible. The staff did end up moving us to a new room, the view from this room barely had an ocean view but they still charged us for the view. They did upgrade us to diamond but only for the drinks. I guess that was good enough. I won't be back to this resort.