Toronto Islands All inclusive Vacations

Overall good value for price. The room was well maintained and the location is really ideal and easily walkable. However, the check-in process was stressful and tedious. We received a form to fill in a few days before, then nothing for 24 hours. Then a request for a security deposit through PayPal, and again nothing for 24 hours. We finally got a PDF with the check-in info, and once we got to the property, we had SO much trouble getting the elevator to work. Basically we had to dial on the lobby call system, wait for someone to answer, and hope we made it on time for the "next elevator". It never worked, and we couldn't press our floor. We even talked to the nice security person in the lobby, but she couldn't unlock the elevator for us. We finally were very lucky to find someone who was going to the same floor, and from there it was smooth. As I said, location and room were really good, but don't expect service as there's nobody on the premises and it felt like we were "bothering" them when we called to say nothing worked for the elevator.

Great stay but the bathtub wasn’t sealed properly and water leaks into apartment underneath and fridge loves to leak water

Property was great. Location very close to public transit. Check in process is a bit "unique" and a little confusing but it works. You get good value for your money.

Staff super polite and helpful. They made you feel safe. The valet was superb. Very friendly, courteous and helpful. Getting into the valet on the south side was tough during business hours 4pm -6pm

The hotel and staff are exceptional. They were very accommodating and allowed me early check in way in advance of my reservation

Great Staff, it was very busy with TIFF (which we were not there for) but the service was still excellent.

Great location also excellent hotel.

This hotel is extremely convenient for those utilizing Union Station. It is also in walking distance to CN Tower and Roger’s Stadium. The room is small but clean.

The location is fantastic—so close to everything, and the view was absolutely breathtaking! Having free parking was definitely a huge plus. The team was incredibly kind and accommodating; they even gave us an early check-in and a late checkout since we were in town for a concert. Thank you so much for making our stay so smooth and enjoyable. We’ll definitely be back

We had pros and cons with our stay. PROS: location was awesome, pet-friendly, washer/dryer access, garage parking included, roomy 2-bedroom layout of the condo. CONS: Condo was not soundproof as stated in the general amenities (In the middle of the night, we'd hear cars honking, multiple emergency sirens, cars revving engines to race, a random person yelling outside, and screaming toddler from a close by unit. This all happened throughout our 3-night stay, every night until about 3am. Yes, the screaming kid too.) We also only had less than half a roll of toilet paper in the bathroom when we arrived. No extras to be found. No paper towels nor tissue boxes. I had requested at least the toilet paper. I was assured that someone would bring some, but no one ever came throughout our trip. Luckily, I had bought some at the store across the street on Day 2 of our trip. OVERALL, the place is good if you don't mind the nightly noise. You are downtown after all. Location is fantastic! Walking distance to Rogers Centre, The Well, and shops all over.