Yucatan Peninsula Adventure Vacations

Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.

Everything was great, except for the fact that they were using the jackhammer to tear up the tiles in the pool area very noisy and it was on the weekend. Suggest maybe a slower time not when there’s so many guests.

We had an incredible time at Live Aqua. Our room was spacious, and we appreciated the larger balcony area. The dining options were enjoyable, and the 24-hour room service was convenient. However, we were disappointed that we could not visit the specialty restaurant MB due to a special event taking place that evening, which prevented us from entering or being placed on the waiting list. It would be helpful for the front desk to inform guests of special events at restaurants ahead of time so you can plan accordingly. We ended up dinning at Carnivore, which was good but we were really looking forward to dining at mb. Our concierge, Viridiana, took care of us and got us a discount at Carnivore for the inconvenience which was greatly appreciated. She did an excellent job taking care of our requests and answering all our questions. We would like to express our gratitude to Marcelo at Varenna, Eduardo at Hidden Garden, and Viridiana for going above and beyond to make our stay relaxing and memorable. One negative aspect to mention is the vacation club presentation. If you are not interested, it is best to decline it upfront. We found it to be a waste of time. If you're interested in siging up, I suggest you read the contract throughly before you sign. They make it sound like it's super easy to cancel the membership, however the language in the contract implies a firm term and there no cancelation rights in the contract.

Everything was amazing

Family friendly. Good environment, friendly staff

Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.

We had an incredible time at Live Aqua. Our room was spacious, and we appreciated the larger balcony area. The dining options were enjoyable, and the 24-hour room service was convenient. However, we were disappointed that we could not visit the specialty restaurant MB due to a special event taking place that evening, which prevented us from entering or being placed on the waiting list. It would be helpful for the front desk to inform guests of special events at restaurants ahead of time so you can plan accordingly. We ended up dinning at Carnivore, which was good but we were really looking forward to dining at mb. Our concierge, Viridiana, took care of us and got us a discount at Carnivore for the inconvenience which was greatly appreciated. She did an excellent job taking care of our requests and answering all our questions. We would like to express our gratitude to Marcelo at Varenna, Eduardo at Hidden Garden, and Viridiana for going above and beyond to make our stay relaxing and memorable. One negative aspect to mention is the vacation club presentation. If you are not interested, it is best to decline it upfront. We found it to be a waste of time. If you're interested in siging up, I suggest you read the contract throughly before you sign. They make it sound like it's super easy to cancel the membership, however the language in the contract implies a firm term and there no cancelation rights in the contract.

Everything was great, except for the fact that they were using the jackhammer to tear up the tiles in the pool area very noisy and it was on the weekend. Suggest maybe a slower time not when there’s so many guests.

Food: I don’t think we ate anything that we didn’t like (and man were we ever eating)! The 5 course meals at the restaurant made us feel fancy and it was a cool experience. The buffet had a great selection as well and had staff with different stations (omelette, smoothies, pasta, steaks). Food was a 100/10 Rooms: our room smelt like mildew the whole time and nothing ever actually dried in it, plus the mirrors had mold. I would stop noticing once I’d been in the room for a while, leaving the patio door open helped. Everything being constantly damp was not nice but the beds were comfy, the rain showers were nice and there’s lots of space for all your stuff. Rooms would be a 6/10 Other: pools & beach were amazing!! It was quick to get drinks and they have lots of activities going on. The entertainment staff were always giving their all and made our experience a lot more fun. They also have lots of companies for excursions at the resort. We had booked snorkelling and Tulum before leaving but next time we would just book while we were there. They also have a shuttle ($5USD) that takes you right to downtown playa. My only other note would be for more “please don’t feed the wildlife” signs. There’s lots of coatis and raccoons around and they were obviously well fed by tourists. I saw many people walking around with food and feeding them and I found myself having to explain the harm in this quite a few times. This isn’t the resorts fault obviously but more education would be good.

Clean room,beautiful resort and the staff was awesome

Everything was amazing

We had an incredible time at Live Aqua. Our room was spacious, and we appreciated the larger balcony area. The dining options were enjoyable, and the 24-hour room service was convenient. However, we were disappointed that we could not visit the specialty restaurant MB due to a special event taking place that evening, which prevented us from entering or being placed on the waiting list. It would be helpful for the front desk to inform guests of special events at restaurants ahead of time so you can plan accordingly. We ended up dinning at Carnivore, which was good but we were really looking forward to dining at mb. Our concierge, Viridiana, took care of us and got us a discount at Carnivore for the inconvenience which was greatly appreciated. She did an excellent job taking care of our requests and answering all our questions. We would like to express our gratitude to Marcelo at Varenna, Eduardo at Hidden Garden, and Viridiana for going above and beyond to make our stay relaxing and memorable. One negative aspect to mention is the vacation club presentation. If you are not interested, it is best to decline it upfront. We found it to be a waste of time. If you're interested in siging up, I suggest you read the contract throughly before you sign. They make it sound like it's super easy to cancel the membership, however the language in the contract implies a firm term and there no cancelation rights in the contract.

The property was beautiful and the best view ever. When we first checked in they promised us “Welcome Gift “ and we never received anything. The grill bar at the pool was always busy and you had to wait to long for food. The other thing was that if you have a baby in a stroller or if you are in a wheelchair that had no elevator from lobby to the restaurant or the pool. You have to go all the way around to get the elevator . Also if you do not tip the servers they treat you like trash.