Yucatan Peninsula Adventure Vacations

Exemplary staff, outstanding cleanliness, wonderful dining, and incredible beach and pools.

The staff were nothing but extremely pleasant. Super nice & accommodating. The rooms were immaculate. Even with all the renovations going on, we were still able to have an amazing vacation. Really top notch resort.

Room was always clean and fresh. Beach towels replaced daily. Staff were very friendly and helpful. Staff bringing drinks were around continuously. Entertainment team was on point. Food was delicious. The beach is eroding, but nothing that the resort is responsible for. This was our second stay at this resort and we would definitely go back.

Most of the staff was amazing. I was told at check in that I could not get an upgrade because of availability. However, our friends were given an ocean view room, and the hotel was at most 50% full. We looked at a hotel next door while many lagoon and ocean rooms were available. We were told to come back and check the next day to see if there was availability. Not interested in unpacking and packing again for a 7 day stay. We were at the same place last year but we will not be going back. We booked through Expedia for the free upgrade and other perks. There is a very offensive chemical spayed in the main lobby 24/7. It makes our eyes water and when speaking with other guests, we were not alone in this. It was like working in a low value perfume store multiplied by 3. Kids were constantly in the adult pool but to be fair to the parents, there was no visible signage. Kids also ran the hallways at night. Without any parents or security. The food was ok at best. The cafe was quite good. The bartenders were great. The lunch selection at the pool was very good.

The staff was very friendly, Leslie was extremely helpful, your reservations to restaurants was a little wonky but our butler Carlos was also very helpful, overall we had a great time.

Delicious hotel restaurants and variety. Luxury bed linens and the view was breathtaking.

The staff were nothing but extremely pleasant. Super nice & accommodating. The rooms were immaculate. Even with all the renovations going on, we were still able to have an amazing vacation. Really top notch resort.

Room was always clean and fresh. Beach towels replaced daily. Staff were very friendly and helpful. Staff bringing drinks were around continuously. Entertainment team was on point. Food was delicious. The beach is eroding, but nothing that the resort is responsible for. This was our second stay at this resort and we would definitely go back.

Housekeeping did a wonderful job. Location is everything. Beautiful beachfront hotel.

The whole experience was delightful! Staff was super friendly and everything was spotless!" Would recommend highly! Thank you for a lovely stay!

Had to change rooms. The original room had alot of broken parts. Party cancun crowd checked in on the same day was not a peaceful atmosphere as advertised. Food was 90% bad. Reception and activities staff were nice but all other staff were poorly trained and confused. Premium price for below avg quality.