Spain Adventure Vacations

We checked in around 9-10pm August 14 with a 6am flight the next day necessitating leaving the hotel at 3am. Better part of a grand for a 1 night (5hour) stay in a villa/house. Air condition working nicely downstairs where parents were staying. But, upstairs where the children were, it was still roasting. The children did not complain until after 11pm and wife (an electrical engineer) finds an upstairs AC control and system says 'locked'. We did not want to call for a repairman because the villa was a 10 minute drive alone from the check-in and did not want a repairman showing up to interrupt what little sleep we would get. All 4 of us had to sleep in the same downstairs bed. Called management after returned on plane who said another manager would help me but 3-4 weeks later no call. I called again and they said another manager would call.

We checked in around 9-10pm August 14 with a 6am flight the next day necessitating leaving the hotel at 3am. Better part of a grand for a 1 night (5hour) stay in a villa/house. Air condition working nicely downstairs where parents were staying. But, upstairs where the children were, it was still roasting. The children did not complain until after 11pm and wife (an electrical engineer) finds an upstairs AC control and system says 'locked'. We did not want to call for a repairman because the villa was a 10 minute drive alone from the check-in and did not want a repairman showing up to interrupt what little sleep we would get. All 4 of us had to sleep in the same downstairs bed. Called management after returned on plane who said another manager would help me but 3-4 weeks later no call. I called again and they said another manager would call.