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"My wife and I enjoyed our stay in Mercure hotel haneda. The front desk was very helpful even though some staff have limited English we were able to communicate with them. The exterior and interior of the hotel was nicely done and make it seems more grand. Moving to our room, we booked the double bed with the shower enclosure instead of the bathtub. Let’s just say we loved the shower enclosure. The granite or granite like tile they used was beautiful. It made it feel like taking a shower outdoors. The usual amenities are included such as shampoo conditioner and body wash. They also include blow dryer and other couple personal toiletries. The room was quite spacious and clean. There’s a small fridge inside the room to keep your drinks cool. The WiFi seems fast but I didn’t test the speed. The included breakfast is much appreciated. Even though most food choices are similar throughout our stay they tried adding one or two different items each day. They had this bread that they get from a local bakery and it was so delicious but unfortunately they only had it for couple of days and we were sad when it was gone. The good thing the staple croissant and rye bread was good too. Both western and Japanese inspired breakfast was delicious. Unfortunately I have to include my cons. I wish they had ice machine in each floor. The good thing is you just have to call front desk and request some. There’s no laundry facilities inside the hotel but 1 is close by. Lastly everything is far. "

"Great stay near airport."

"Great location Upgraded king rooms are great "

"Cleanliness is excellent and staff are wonderful. Shout out to Front Desk Agent Long and the Maintenance staff who helped us find our son’s necklace. "

"Good "

"Close to everything you would need"

"Clean room | Staff | Laundry | Air conditioning Everything was great ! "

"The property location is walking distance to many stores and restaurants. Room is clean and good size in Japan compared to other hotels. Decor is modern and new. Highly recommended to business travelers or travelers with kids. Breakfast is awesome with variety of selections. "

"This was a great location, right in the heart of the action in Shibuya. Not a luxury property by any means, but very nice and clean. Has a great bar on the 11th floor overlooking the scramble which was great. The staff are fantastic especially the concierge (so upset that I didn't write down his name). He went above and beyond, gave us great restaurant recommendations, was helpful with luggage and taxis.....he was amazing!!!! Great short stay."