「They are undoubtedly one of the best hotels I've stayed in. Staff are highly responsive whenever I call for something. Another good thing is they always checking up to know whether I need anything. Kudos to them」
「Wonderful stay with friendly staff. The outside restaurant was lovely. The bedrooms were very fresh every day. Only complaint is the pool wasn’t clean enough to swim. I would stay here again and again. 」
「Excellent customer service!!! The staff were professional and extremely respectful. I would definitely recommend this location for future visits. The house staff cleaned and sanitized daily. This was the most relaxing 1.5 week stay in a hotel. 」
「Good location and general condition of the facility is ok.
However, the attitude of management and staff is deplorable, especially towards hotel reservations on Expedia. They show disdain towards Expedia reservations and when there’s a problem or issue to clarify or resolve they hesitate or bluntly refuse to contact Expedia and visit the consequences on the guest. Expedia needs to clarify and agree their modus operandi with this hotel.」
「The hotel is at a very good location. The staff were friendly and welcoming. But the AC in the room I stayed didn't work as well as the Wi-Fi. The room I reserved online was sold out before I arrived in spite calling the hotel that I was coming. I was given the only available room which was at a higher rate. 」
