The property is properly maintained and managed by the staff. The front office staff give the best customer services and prompt. I love everything about them
Victor
2025 年 6 月に 5 泊滞在
10/10 (非常に良い)
Bede
出張
2025 年 5 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bede
2025 年 5 月に 2 泊滞在
4/10 (不満)
Justice
グループ旅行
2025 年 4 月 17 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Over-charged
I made a reservation and paid in dollars. When I got to the hotel, they didn’t not find my details. It took about 20 minutes before they could find my booking information.
I went out with my friend for dinner and returned to see that the hotel staff were looking for me. I was then told that they mistakenly billed me over N621,000 instead of N63,000 (Nigerian currency) (nearly 400 dollars). They now asked me to send them an email for a refund, I insisted it should be them sending me an apology email.
They are saying it will take about 5 working days to get the money back. They have ruined holiday.