「front desk staff are not nice, not kind, the hotel has no car park, I asked front desk a map of the car park, but the girl immediately said no, I am a Japanese and do not know the area, staff should be kind and nice to customer, also when i checked out, other girl did not say thank you, even I told her thank you, this is very unusual in Japan. 」
「We love the ambience and the location. This time, they made a mistake with our meal and gave us the whole meal without charge. We really appreciated this: it's how they handle it when things go wrong that really sets a place apart. 」
「Stayed here many times over the years as it's convenient for Donington racing circuit. It's not a 5 star hotel, but gives excellent value for money in comfortable surroundings. Hotel is 2 minutes walk from the pub making it a convenient stopover. Plenty of free parking as well. Will definitely be visiting again. About 9 miles from Donington.」
「Chris the owner always makes you feel welcome. Dining in the pub is always a tasty experience, as is the selection of ales on the bar.
Rooms are tasteful in good shape, and comfortable.
Parking is easy, great value for money 」
「Staff are really friendly and very helpful rooms are lovely and clean and beds are very comfortable supplied with plenty of fresh towels and room for all your belongings and the restaurant has amazing food lots of choice and good value for money and cooked fresh this is my 3rd visit and will continue to stay 」
「I loved my stay here! I was travelling for business. Wish I could stay more often, highly recommend. Super comfy bed, great shower, lovely staff and delicious breakfast with lots of options. 」
"The staff were all very kind and friendly. I am Japanese and my English is not very good, but they treated me with great courtesy. The only thing that concerned me was that the shampoo was not replenished during my stay, though I believe it would have been resolved if I had simply asked."
