Bedrooms very dated and in poor condition . Restaurant had hardly any food (apparently due to non payment of bills according to staff ) Bar also had limited supply of soft and alcoholic drinks due to same reason . Staff were lovely however . Would not recommend staying here .
Gina
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
JOHN
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel in great area. Lovely surroundings.
JOHN
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Justine
2024 年 4 月 21 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Awful dirty
Justine
2024 年 4 月に 1 泊滞在
4/10 (不満)
Richard
家族旅行
2024 年 4 月 20 日
気になった点 : 設備とサービス、施設のコンディションと設備
Room was cold...space heater didn't work. Limited towels.No restaurant operating when we were there.
Richard
2024 年 4 月に 1 泊滞在
4/10 (不満)
Paul
2024 年 4 月 15 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Paul
2024 年 4 月に 2 泊滞在
8/10 (良い)
Elizabeth
2024 年 4 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Noisy traffic, had to ring for staff at the desk.
Elizabeth
2024 年 4 月に 1 泊滞在
6/10 (普通)
Nick
出張
2024 年 4 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A couple of nights midweek while on business. A bit old-fashioned but quiet, everything I needed.
Nick
2024 年 3 月に 2 泊滞在
2/10 (非常に不満)
Marcus
家族旅行
2024 年 3 月 30 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really poor experience.
The hotel is tired, tatty and musty. The staff are any combination of incompetent, unmotivated and under resourced
Breakfast was a joke, 30 minutes we waited to put an order in, nothing. One member of staff tryimg to cover 30 people across multiple rooms.
Had to leave and find a McDonald's in the end.
Avoid like the plague, much better places to stay locally.
Marcus
2024 年 3 月に 1 泊滞在
4/10 (不満)
Darren
家族旅行
2024 年 3 月 25 日
気になった点 : 清潔度、施設のコンディションと設備
we arrived late and were not really impressed with the Hotel in general, our room was dirty i.e. dead bugs on window sill crisps on floor carpets heavily stained beds were uncomfortable just really poor.
I complained the following morning, you can't blame staff as it's not their hotel so it's up to upper management / owners to really take a hard look at this and make changes drastic changes sooner than later.
Anyway Michelle the on duty manager was very helpful and understanding and offered us two new rooms as there were me my wife and our son staying.
The rooms were far better than our first but again cleanliness was poor (bedding okay and towels)
In my opinion it's just being run on a shoestring and understaffed.
Darren
2024 年 3 月に 3 泊滞在
10/10 (非常に良い)
Carys
グループ旅行
2024 年 3 月 11 日
良かった点 : 施設のコンディションと設備
Very thoughtful staff and great pool facilities and additional spa. The room was spacious and modern. Great location for a walking get away!