「overall, good experience and property was in good shape and clean and in good location. Only real problems were a digital lock that sometimes took a while to work and and annoying nearby woodpecker (not the property’s fault!).」
「The rooms are large, clean, everything you need. Beds are comfortable. Quiet and staff is polite and almost always answer the phone or right back to you. Did i mention the romantic red lights, fireplaces?」
「Beautiful house! Easy access, getting in and parking! Close to City and Big Bear Village! Love having the hot tub just outside the deck!! Very comfortable here! Great stay! 」
「Darrin reached out to us on the day of our check-in to query about our time of arrival (by texting us)…and his willingness to allow us to check in early. He was very pleasant, professional, courteous, and offered great customer service. It was a great start of our vacation!」
「Somewhat disappointed with the stay.
Fire pit out side did not work, also was NOT aware we need to make sure to bring your own propane.
Also was NOT notified that power was going to be out for an extended amount of time.
Better communication from the property would be helpful.」