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"Ok but not great"

"Think of it as a gym / leisure centre that has some rooms to rent, rather than a hotel. Right from the do-it-yourself check-in process, it's clear your a customer not a guest. The room was clean and modern, but very basic and very small. The only window was in the toilet/shower room - which was actually a glass partition from the bedroom, rather than a separate room. It might look cool and modern if you're staying by yourself, but if you're with someone else there's not much privacy when you use toilet/shower room. The breakfast was below average. A lukewarm buffet selection including limp hash browns and cheap sausages. There were plenty of parking spaces, and when I stayed at the weekend, the parking was free. There was also a bus stop just outside that took us directly to the area we were visiting later that evening. "

"Lovely room in excellent condition and great spa facilities "

"The hotel and rooms are dated and tired, need refurbishing "

"We had a lovely stay, the hotel is great and the staff are so kind and welcoming. Would definitely return :) "

"Beautiful place!"

"Very nice property. Pretty magical and relaxing atmosphere. Staff amazing. Great food "

"Stayed at the Qeens previously. The room we had was good. Nice and clean but a noisy bar on opposite side of road so not great Thought breakfast was expensive at £20pp "

"Will never book through Expedia again!! Shocking customer service. "