Find Historic Hotels in White Plains, NY

"The room was clean and we also used the gym. My husband took advantage of the complimentary day pass at 24hr fitness and he said it was nice to have that option. We also enjoyed the valet, they were prompt and easy to request our car right away via text. They were also very friendly. We enjoyed our stay overall "

"The hotel did not have us booked on the room we chose on Expedia. Ridiculous! I had to wait 30 minutes for a luggage cart because the hotel had no idea where they were or who had them. Terrible! The hotel never inforned us that when our room door is locked from the inside, the electronic key won't unlock it, whuch resuled in my being locked out of my room for an hour while my mother slept. Unbelievable!"

"Great staff and clean room."

"After a good few years, I decided to return to the Opus Hotel. Unfortunately, the disappointment was—and remains—even greater than before. This is certainly not a 5-star hotel. There is no on-site restaurant or bar (though there are two restaurants located within the building). The breakfast service—staffed by only a single waiter taking orders at tables set with tablecloths that had clearly already served several other guests before you—does not make for a very good start to the day. As for the room, there is no minibar, and the bed linens are worn and torn. You have to specifically ask for a bathrobe and slippers. In the bathroom, I found a clogged toilet bowl and a used bar of soap left behind. In the spa, time seems to have stood still; you get ushered out of the pool area even before closing time. The staff—tired and overworked (really?)—seem to be asking, "What do you want from us?!" For over $400 for a single night mid-week, I have every right to expect certain standards to be upheld—especially given that this hotel claims to be a 5-star establishment!"