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"Well maintained, nice restaurant, good fitness, pool and spa options, courteous staff. Executive lounge is a beautiful addition. Paid Parking is not very attractive. Expensive laundry, would be better to have an onsite affordable laundry options."

"Excellent value for money in a convenient location. Room was clean and quiet with comfortable bed."

"A free underground ride (with an Oyster card) takes you from terminals 2,3,4,5 to Hatton Cross station, about 200 meters from the hotel. Nice breakfast buffet. No plane noise in the room "

"Friendly and professional great area at the center of everything "

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"Good place to stay. Staff could have been more friendly and informative, but awesome place to stay. Take bus 111 to Heathrow for 2 pounds instead of 14 pound direct bus. Same thing and only takes a few minutes. From Heathrow, you can take the tube downtown and then take the 111 back to the hotel. That’s the most cost efficient way to travel to and from the hotel. An uber from the last tube station was around 17 pounds as there is no direct route and there is no bus directly from the tube station. Take the tube to Heathrow, then go to the bus station at the airport. From there, take bus 111 for around 2 pounds. "

"From checking in and throughout our 2 night stay the staff were so friendly and helpful. Gave transport options…don’t bother with the airport hopper bus service so easy to catch the bus just along from the hotel. The breakfast is great value with extensive choices and good coffee machines. Rooms clean and bed’s comfy. Would definitely stay here again "

"Staff friendly and food was great. You can take the bus to Heathrow very easily, go out of the hotel and to your left on the road is the bus stop. First stop is heathrow and much cheaper than the shuttle. Nice workout center on -1. Didnt hear any planes! "

"A bit confusing to get to from terminal 5"