ベルベット シャドーズ ホテル

「Good」

「I had an incredibly terrible experience in this hotel. When I asked the receptionist of the hotel whether or not I can have toothpaste, by talking to her, saying "Excuse me," with a calm voice in a polite tone, she was a little startle by being talked to. Surprisingly, she yelled to me, "You scared me!" with a quite angry and unpleasant face and gesture. I was in fact surprised that she got angry, since what I said is just "Excuse me" quietly and politely. So, I said, "YOU scared me." Then, she...

「Good size room, with modest size kitchen. Bed was very comfortable. Room was not clean - dirt, debris on tile in kitchen and on carpet area. Tile had dirty spots from spilled items - likely was not mopped. I walked around the room in bare feet all night then when I took a shower in the morning black dirt came off in the water. Breakfast nothing great and tables in dinning area had not ben wiped down or cleaned. Surprised by the $10/night parking charge. Would not stay here again.」

「Grear」

「Property was nice close to restaurants, parking good, friendly staff」

「毎朝の朝食ビュッフェがあり、物価が高いので本当に助かりました。ハンバーグみたいなやつがすごく美味しかったです。お部屋は広くて過ごしやすかったし、Wi-Fiも全く問題なく使えました。静かなホテルでした。」

「What I didn’t like was , I was booked in a room near the construction noise. When I complained about the noise my room was changed to a room far away from the noise. The question is why not place your customers away from the noise without them asking? Once you run out of rooms, then book near the noise if there is no other option. Also, I called the front desk and asked for additional hangers. After an hour I called again. The third time I asked if I come just come down and pick them up....

「The staff was great. Breakfast was good. The location is very convenient, easy access to the highway.」

「新築ホテルで快適に過ごせました」

「Ok」

「Excelente ubicación y muy limpio」

「Great staffs!」

「I do not recommend to stay here in Fliday night. I couldn’t sleep due to the blast sounds of the custom car running on the highway in front of the room.」

「プールとジムはあるけど遊ぶための設備は特になく、ランドリーがあり、立派なキッチン（道具・食器つき）があって自炊ができます。スーパーでのお買い物はホテルにお願いできます。 とにかく、ゆっくり落ち着ける雰囲気です。 今回はビジネスで来ましたが、こんどは滞在を楽しむために来てみたいです。」