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Charming Family Hotel

3.0 star property
The garden at Charming Family Hotel provides a peaceful retreat, while the attentive staff ensures guests have everything they need for a memorable stay

Choose dates to view prices

Travelers find a warm welcome at Shellmont hotel, with free WiFi and luggage storage for smooth arrivals. Relax in the garden after exploring, and enjoy extended parking for road trips. Guests consistently praise the helpful staff for enhancing their experience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is ￥8,765
￥10,268 total
includes taxes & fees
Jan 21 - Jan 22

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Exterior

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fan
Shower/tub combination
Private bathroom
Cookware/dishes/utensils
Electric kettle
  • Sleeps 2
  • 2 Queen Beds

View all photos for Queen Room 2 with Shared Bathroom

Desk, soundproofing, free WiFi, bed sheets

Queen Room 2 with Shared Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Fan
Shower/tub combination
Cookware/dishes/utensils
Electric kettle
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room 1 with Shared Bathroom

Desk, soundproofing, free WiFi, bed sheets

Queen Room 1 with Shared Bathroom

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fan
Shower/tub combination
Cookware/dishes/utensils
Electric kettle
Desk
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
V6Y 3Z9, BC, Richmond, 10100 Francis Rd

What's nearby

  • Kwan Yin International Buddhist Temple - 3 min drive - 2.6 km
  • Ling Yen Mountain Temple - 4 min drive - 2.6 km
  • Minoru Park - 4 min drive - 3.2 km
  • Canada Place Cruise Ship Terminal - 24 min drive - 20.9 km
  • Canada Place - 24 min drive - 20.9 km

Getting around

  • Richmond-Brighouse Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 29 min drive
  • Vancouver Intl. Airport (YVR) - 19 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Sector 7 Kitchen + Bar - ‬3 min drive
  • ‪A&W Restaurant - ‬17 min walk
  • ‪Chatime - ‬18 min walk
  • ‪Pizza Hut - ‬2 min drive

About this property

Charming Family Hotel

Guesthouse located in Shellmont
Charming Family Hotel provides a garden and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Smoke-free premises and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Charming Family Hotel boast perks such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Heating and fans
  • Slippers and sound-insulated walls
  • Wardrobes/closets, cookware/dishes/utensils, and electric kettles

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Better Bed House
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  • Free WiFi
  • Business services
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8.6 out of 10, Excellent, 286 reviews
The price is ￥11,217
￥16,956 total
includes taxes & fees
Jan 19 - Jan 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Daily housekeeping (for a fee)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 23 and January 8.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping fee: CAD 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Property Registration Number H588461752

We should mention

This property does not have elevators

Property is also known as

Charming Family Hotel Richmond
Charming Family Richmond
Charming Family Hotel Richmond
Charming Family Hotel Guesthouse
Charming Family Hotel Guesthouse Richmond

Frequently asked questions

Is Charming Family Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Charming Family Hotel?

As of Jan 8, 2026, prices found for a 1-night stay for 2 adults at Charming Family Hotel on Jan 21, 2026 start from ￥8,765, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Charming Family Hotel?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Charming Family Hotel?

Check-out is at 11:00 AM.

Where is Charming Family Hotel located?

Located in Shellmont, this guesthouse is within 3 mi (5 km) of Kwan Yin International Buddhist Temple, CF Richmond Centre Mall, and Minoru Park. Lansdowne Centre is 2.5 mi (4 km) away.

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Reviews

Charming Family Hotel Reviews

7.6

Good

8.0

Cleanliness

7.0

Location

8.0

Staff & service

7.6

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 113 out of 269 reviews
Rating 8 - Good. 62 out of 269 reviews
Rating 6 - Okay. 37 out of 269 reviews
Rating 4 - Poor. 28 out of 269 reviews
Rating 2 - Terrible. 29 out of 269 reviews

Reviews

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean house, room, and bathroom. Owners were kind and courteous. Price was very fair. Would definitely stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Genisel

Liked: Cleanliness, amenities, property conditions & facilities
easy access and clean
Stayed 1 night in Nov 2025

10/10 Excellent

LILLIAN

Liked: Cleanliness, amenities, property conditions & facilities
Clean property and close to Richmond for great food!
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. lovely facilities. A more convenient coffee set up would be nice.
Stayed 2 nights in Sep 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Palvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight our experience to stay in the hotel is good.
Stayed 1 night in Aug 2025

10/10 Excellent

Zi Long

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taxi found the hotel, front door well marked! I arrived tired
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Lovely place
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

The room was clean and nicely appointed, comfortable and roomy. Only interesting thing is we never saw anyone else there during our stay, not that it was anything bad.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, easy to find, host helpful.
Stayed 1 night in Jul 2025

8/10 Good

Shiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in, very quiet house, clean room. Perfect for a quick overnighter!
Stayed 1 night in Aug 2025

10/10 Excellent

Rider

Liked: Cleanliness, property conditions & facilities
Lovely, quiet area to walk in. Parking area is tight for big vehicles. Very clean.
Stayed 1 night in Sep 2025

8/10 Good

Mohammad Ali

Liked: Cleanliness
Disliked: Staff & service
Near to the airport- Easy check-in and check-out
Stayed 1 night in May 2025

6/10 Okay

Yassin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good customer service
Stayed 1 night in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
It was a good place
Stayed 1 night in Jul 2025

6/10 Okay

YANN

Disliked: Staff & service
Average condition (can hear other folks in rooms and cold) but price ok so overall value fine
Stayed 1 night in Oct 2025

10/10 Excellent

Leihua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean accommodation. Well situated for the airport approx 20 minutes away. Bit awkward to find initially.
Stayed 1 night in Jun 2025

6/10 Okay

Anne

Nice, but minimal amenities

We couldn’t get any hot water out of the faucets on our 2-night stay. There was so no TV, which wasn’t an issue for me, but it was a big issue for my husband! It would’ve been nice to have a microwave and mini-fridge in the room too.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Very good experience with room and was very quiet place clean and the manager on the phone was just great thankyou Una I would recommend it to anyone
Stayed 1 night in Jun 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was my second time staying here and will keep in mind for the next time im in town. Loved it!
Stayed 1 night in Jun 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean & quite place.
Stayed 1 night in Apr 2025

10/10 Excellent

David Charles

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful family run hotel. It was immaculately clean. it has a fridge, microwave, tea coffee. the price is very affordable for Richmond. I highly recommend this Hotel.
Stayed 5 nights in May 2025