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Lonsdale Quay Hotel

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View from Room
Hypo-allergenic bedding, individually furnished, desk, blackout drapes
View from Room
Hypo-allergenic bedding, individually furnished, desk, blackout drapes

Overview of Lonsdale Quay Hotel

VIP Access

Lonsdale Quay Hotel

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
V7M3K7, BC, North Vancouver, 123 Carrie Cates Crt

Explore the area

  • Popular LocationLonsdale Quay Market2 min walk
  • Popular LocationLonsdale Quay Seabus Terminal4 min walk
  • Popular LocationLions Gate Hospital2 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)29 min drive

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About this area

North Vancouver

Located in North Vancouver, Lonsdale Quay Hotel is connected to a shopping center. Grouse Mountain and Cypress Mountain are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Lonsdale Quay Market and Granville Island Public Market. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Lonsdale Quay Market - 2 min walk
  • Lonsdale Quay Seabus Terminal - 4 min walk
  • Lions Gate Hospital - 2 min drive
  • Canada Place - 12 min drive
  • Port of Vancouver - 13 min drive

Getting around

  • Rupert Station - 11 min drive
  • Vancouver Waterfront Station - 12 min drive
  • Vancouver International Airport (YVR) - 29 min drive

Restaurants

  • Waterfront Bar and Grill – Ocean-view restaurant. Serves breakfast daily.

About this property

Lonsdale Quay Hotel

3.5-star hotel with a shuttle to the slopes
After a day on the slopes, return to dine at the restaurant. Additional amenities at Lonsdale Quay Hotel include complimentary wired Internet access and a conference center. All rooms are individually furnished and feature free WiFi, free wired Internet, and free local calls. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find coffee makers and hair dryers.
Lonsdale Quay Hotel offers 70 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in November 2018.

Recreational amenities at the hotel include a fitness center.

Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 18 for adults and CAD 13 for children
  • 1 restaurant

Things to do

  • Canoeing
  • Fitness center
  • Playground
  • Shopping mall
  • Shopping

Family friendly

  • Cribs/infant beds (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • Czech
  • English
  • Filipino
  • French
  • Hindi
  • Korean
  • Slovak
  • Turkish
  • Vietnamese

Business services

  • 24-hour business center
  • Conference center (1800 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Renovated guestrooms - November 2018
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Local maps

Similar properties

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Guest rating 4+
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3 star
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Business friendly
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Hotel
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Air conditioned
Air conditioned
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.00 per night
Cribs (infant beds) are available for CAD 25.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay
  • Service fee: CAD 8.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 18 for adults and CAD 13 for children (approximately)
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Refrigerator fee: CAD 10.00 per stay
  • In-room microwave fee: CAD 10.00 per stay
  • Crib (infant bed) fee: CAD 25.00 per day
  • Rollaway bed fee: CAD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, and American Express; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 560 out of 1343 reviews
5 - Excellent 42%
Rating 4 - Good. 535 out of 1343 reviews
4 - Good 40%
Rating 3 - Okay. 150 out of 1343 reviews
3 - Okay 11%
Rating 2 - Poor. 56 out of 1343 reviews
2 - Poor 4%
Rating 1 - Terrible. 42 out of 1343 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay. Restaurants on site were great.
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Mr. George from the front desk was very helpful. Great view of the harbour.
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Adjoining room was noisy througjout the night. The desk staff said they were being moved to another room but they did not follow through. Then I was told twice the manager would call me to discuss the problem and he or she never did.
Stayed 1 night in Oct 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property is awesome, close to Sea Bus. Lots in the area, good walks. Staff is very helpful, rooms have been renovated. However, they tout their view, and our room was off in a corner with only a view of the public walkway, and a building. I got fooled (not the hotel’s fault) onto the US Expedia website, and ended up paying in US $. So a lot more money than expected. Also, we paid extra for breakfast, which was nice, but for some odd reason coffee/juice were not included. I think it should have been for what we paid.
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the location is fantastic for walking, eating, basically everything. the hotel is old but very clean. no amenities. ice machine wasn't working. staff are very nice.
Stayed 1 night in Oct 2021