「Beautiful property. Great customer service in every department. This property is well maintained and is beautiful throughout. Food at the restaurant was very good with great service. This was one of my favorite hotels I have visited throughout the world. High tea was very nice. I will return」
「Great stay, very clean, spacious room. Very pleasant all around with friendly customer service. Breakfast didn’t accommodate for allergies. Lots of cross contamination. Had to go elsewhere for food.」
「We had a great time here! Mello(w) checked us in and out at the front desk and they were fun and enthusiastic! Hannah was a great bartender, we loved watching them work and chatting. Such a fun and unique hotel, I highly recommend staying here. We also ate at Penny Lane right across the street. And Broad Street is just a short walk away.」
「Great stay. Clean and comfortable room. Shout out to the bartender on 7/26/25. He was closing up, when a thirsty group of concert go-ers showed up. He opened back up and made sure everyone was taken care of. Great guy that helped cap off a great night!」
「I arrived earlier than the check-in time, but the staff welcomed me immediately.
The room was very spacious, almost like a suite.
In walking distance of the restaurants in downtown Richmond.」
「It was super cute, clean, and comfortable! Staff was super helpful and kind. Convenient walking with short drives to other destinations depending on what you’re looking for. Loved that there was a rooftop bar to add to our amazing experience!」
「The front desk staff were very helpful and friendly. We appreciated the fruit water at the front desk as well as the breakfast. The room was comfortable and clean. It could probably use an update on carpet at some point. 」
「Everything was good. The hotel was not that busy while we were there so it was really nice, quiet. Cute doggy water station was fresh every time we passed by it and the treat container fully stocked! Will always choose Home2Suites whenever I can, where ever i go! 」
"I arrived earlier than the check-in time, but the staff welcomed me immediately.
The room was very spacious, almost like a suite.
In walking distance of the restaurants in downtown Richmond."