ユトレヒトのアパートスタイルホテル

「It was clean, bed was very comfy, pretty easy access to city center and beautiful parks nearby. A bit of quiet after a busy day.」

「We (me and my wife) recently stayed at this hotel for over 2 weeks. The location is good. Also, the room is functional enough. That's positive side. However, we are not satisfied with the quality of the service through our experience. First, right after we checked in (Friday) and unpacked luggage, we found out that the room's laundry machine didn't work properly with error message. We called the front desk, an Asian female staff with an eye-glass that day. She came to the room, checked the...

「lovely top room」

「The only sad thing was the locker wasn't available, we coudn't check with anyone.」

「スタッフがとても親切で片言の英語でもすぐに理解してくれました。 自転車レンタルもありやり方も親切に教えてくれました。 チェックアウト後も荷物をロッカーにセルフで預けられてとても便利でした。 また是非泊まりたいです。」

「This apartment was very underwhelming. The bedroom smelt of damp, and there was actual mould in the wardrobe (which we didn’t see till we were emptying the wardrobe because the lighting was so bad in there). The floor was dirty and very badly fitted and the furniture felt quite grubby. The general decor was very tired and the flat needs a thorough clean and refurbishment. The location was very good though.」

「Great place to stay. Central to so much. Be aware these apartments are run by a hotel and the hotel staff is not amazing. You can barely get in touch with anyone prior to you arrival.」

「2」

「Room smelt very bad and even after having the windows open the whole time the smell didn’t cease 」

「The room might have looked like the pictures right when they opened - it almost didn’t seem like the same place as the photos. It was very run down, paint was chipped and peeled, some walls had holes in them. The place smelled like there was mold somewhere in the building when it didn’t smell like there was a sewage spill whiff in the air. You could hear everything going on in the building. We were on the ground floor which was not great in the sense that we could hear every time anyone walked...