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"Great staff"

"Lovely room. Easy chrck in and out. Great location within walking distance to many Shinjuku locations."

"The room was very clean and the staff were fantastic!"

"Our favorite hotel in Japan. The people, the rooms, amazing "

"The room was clean, but smaller based on western standards, but had lounge area to hang out on 2nd floor and main floor...but they provied bottles of water and fresh towels daily. Loved the vibe at the hotel...music, had DJ on certain nights, Amazing Bakery, Coffee bar, and Tappas Lounge was excellent...locals visited who did not stay at the hotel. Little further from main area of Shinjuku and train stations...so depends on your preference. "

"Excellent staff. First time in renovated room. Location is unbeatable for Disney and general convenience. "

"Thank you so much for making our stay so enjoyable. Happy to return to the hotel when next we’re visiting Japan "

"Great hotel. Stayed at 34th floor with an awesome view. But bit older building"

"Convenient, clean and super helpful staff. "