ユニバーシティーシティ ホテル

「4泊しました。過去何回かアメリカのホテルに泊まったことがありますが、スタッフの親切さはその中では群を抜いていると思います。日本のホテルみたいにスタッフが親切でした。当方あまり英語が得意ではないですが、皆さん私の下手な英語を理解してくれました。あと、朝食と夕食がついてきています。晩御飯にミニトマトなど野菜がたくさん食べられて良かったです。ルームクリーニングを担当してくれた方もとても親切でした。日本のホテルのスタッフが親切すぎるせいか、外国に行くとホテルスタッフの対応にあまり満足しないことが多いのですが（それが当たり前で日本が親切すぎるのだとは思うのですが）、このホテルはそういう面でとてもよかったです。リラックスできました。」

「部屋は清潔で、スタッフの対応は問題なかったです」

「This has to be the best hotel I have stayed out. It was very clean, quiet, and organized. Very affordable and great location! It is not far from anything in charlotte and while I was here I Lyft everywhere just because everywhere was so close.」

「Beautiful well-appointed hotel with a very friendly staff.」

「部屋も綺麗で広く何泊もしてもよさそう！ バスタブはなくシャワールームのみでした（╹◡╹） 朝食はあまり種類がなかったですがハンバーガーがたくさんありました」

「No microwaves in the 」

「Nice and quiet 」

「5分位でレストランが多くあるモールがあり毎日おいしい食事ができました。受付の方達もフレンドリーで親切で荷物を預けたり、タクシーを呼ぶ際にも気持ちよく対応して頂けました。ただ、部屋のWi-Fiが有料でしたので、Wi-Fiを使用する際はフロントまで行かなくてはいけませんでした。部屋のWi-Fiが無料だと嬉しいです。」

「The housekeeping is not daily but every other day.」

「We stayed at this property on 4/4-4/5. In town to visit our son, a student at UNCC. We chose it for convenience. Very close to the University. Very cheap. 90.00. Upon arrival, we were disappointed at the age of the hotel, not modern, old dirty furniture, dirty/worn carpet on floors n rooms & lobby eating area furniture, although no food is served there and hallways carpet. Dirty. Our room, 235, had a musty odor. Our primary complaint was that, there was a USED/SOILED wash cloth drapped over...

「フレンドリーと口コミにはあったので選びましたが、こちらがアジア人だからか大抵のスタッフは挨拶もなくフレンドリーとは思えない感じでした。滞在中部屋のドアの前に掃除スプレーが置きっ放しになっていたり、感じの良いスタッフは一人だけいましたが、アメリカはあちこち旅をしましたが今まで泊まったホテルの中ではもう泊まりたくないホテルです。」

「Horrible experience, was double charged upon checkin, it took almost 10 days for the money to be returned to my account. Toilet backed up every single time it was flushed and they brought us a plunger and left - it stayed in the room all 3 nights we were there. Why couldnt you just move us to a different room???? The was clean and breakfast was good, but we will never stay here again overall just a miserable stay. 」

「.」

「The price was the best part. The first room I was given had stains in the furniture and the carpet hadn’t been cleaned. The second room was a bit cleaner. Also smelled like cigarettes everywhere. 」

「The front desk staff were friendly & helpful. Of the 2 rooms we had for the night the beds were comfortable & 1 of the rooms was very quiet. Unfortunately the lobby & elevators were cluttered with construction materials, old decorations & covered furniture as they clearly were sprucing up the place. It made the entrance & lobby unusable. They were painting the front desk throughout the day & night which was smelly. I chose this Hampton Inn over another close by because of reviews & the nice...

「Welcoming to pets The TV did not work in my room. It took 30 minutes for maintenance to arrive only to confirm it didn't work. The worker left to find a new room remote, which took another 30 minutes when he returned that remote didn't work and he left again. Finally, I received a remote to work the TV after well over an hour.」