United Center

Nice place to stay

One of the best hotels I’ve ever stayed in. All staff from reception, cleaners, breakfast attendants and security work so well together. They are friendly, go beyond, hard working and kind. The breakfast time was beyond amazing. Everything is always fully stocked, until last hour. Wide variety of items, clean and smoothly operated by a meticulous breakfast team. I spent my birthday here and they made it special with small details such as wishing me during breakfast with a cake. We were delayed by a day and they sorted it for me without a problem- thank you Anderson and Jessica. The location is perfect, round the corner from magnificent mile, a walk to oak beach and much more. I can’t wait to return!

The staff were very inattentive . 4 calls over 2 days for housekeeping issues . Meal was corrected 2 times still brought the wrong order after she apologized for the first one . If I managed the place I would not be employed