「I stayed in the old building. It was larger than the new building and had a terrace, which was great. The staff were friendly and I had a comfortable stay. I've stayed at this hotel many times and never get bored. If I go to Bali again, I'll definitely stay at this hotel.」
「The villa has a very beautiful design, every detail is well thought out to make the stay enjoyable. The staff were super kind and always very attentive, with excellent communication throughout my stay. Everything was spotless and well maintained. Overall, everything was perfect—I would definitely recommend this place.」
"We had a truly wonderful stay at Sheraton Bali Kuta Resort.
The housekeeping staff created beautiful towel art such as swans and other figures with kind messages on the bed — so amazing that we wanted to take photos to remember them!
At check-in, Mr. Oka, who speaks fluent Japanese, was very kind and helpful.
Every staff member we met — at the second-floor restaurant, by the pool, or even in the corridor — greeted us with warm smiles and made us feel so comfortable.
This stay gave us such special memories, and we would love to stay here again when we visit Bali in the future.
Thank you very much for the wonderful hospitality. We look forward to visiting again in the near future!"
