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"Amazing customer service. Hotel Was extremely clean, very quiet and everyone so polite. We had the best experience. "

"Used as a hub close to trains great area around for dinning , shopping walking"

"This hotel was great! It was such a nice change of pace from Tokyo. The onsen in the basement was so calm and peaceful! We absolutely loved it. We didn’t go to the restaurant at the hotel but there was an amazing French inspired restaurant near the canal only a few blocks away. We went there twice in three days. Highly recommend the hotel and the nearby restaurant."

"Clean room and the staffs are friendly. The location is convenient, easy to get everywhere from Kyoto station"

"At this price point, it's disappointing that they don't offer breakfast, there's no toiletries, no drinking fountain at each floor."

"Karaksa hotel was very clean, the service was great, and the breakfast had options for every dietary preference. In addition to the core items that were available every day, there were also rotating menu options. Last but not least, the price was reasonable too. It would be better if the employees spoke English more fluently, as it would make communication easier. Also as amenities it has only public bath. It would be great if the hotel includes other amenities like exercise room or Jacuzzi. I recommend this hotel and will definitely come back if the opportunity arises."

"Excellent location "

"Stayed here for a week with my daughter. The people were the kindest and I’m so grateful for them. The breakfast was amazing. One of the best I’ve had in Japan. The property is great and the restaurant and bakery in the hotel helped a lot for snacking. Overall would stay here again and 10/10 recommend it to anyone. You won’t be disappointed. "

"The staff were very helpful and efficient. The hotel is very conveniently located right accross the road from Kyoto Station. The room was normal size for a Japanese room so no complaints. The room was clean and the bed was comfortable."