Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Hotel Palapa Palace

3.0 star property
Hotel in Tuxtla Gutierrez with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Palapa Palace

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
View from room
Interior entrance
Plasma TV
Reception
Hotel Palapa Palace blends modern convenience with tropical charm. Guests relax by the outdoor pool with sun loungers and umbrellas or wander through the garden. The 24-hour business center and free in-room WiFi ensure travelers stay connected throughout their visit.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Pet friendly
  • Breakfast available
  • Parking included
  • Housekeeping
The current price is ￥6,101
￥7,260 total
includes taxes & fees
Sep 27 - Sep 28

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Comfort Room

Comfort Room | Premium bedding, in-room safe, desk, blackout drapes

Comfort Room

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Double Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Tuxtla Gutierrez is home to Hotel Palapa Palace. The area's natural beauty can be seen at Marimba Park and Canon del Sumidero National Park. Looking to enjoy an event or a game while in town? See what's happening at Foro Chiapas or Víctor Manuel Reyna Stadium.
Visit our Tuxtla Gutierrez travel guideOpens in a new window
Map
29054, CHIS, Tuxtla Gutierrez, Boulevard Belisario Dominguez No. 4389, Fraccionamiento La Gloria

What's nearby

  • Plaza Ambar - 3 min walk - 0.3 km
  • Plaza Crystal Shopping Mall - 3 min drive - 3.3 km
  • Cana Hueca Park - 4 min drive - 3.6 km
  • Plaza las Americas Shopping Mall - 5 min drive - 4.4 km
  • Marimba Park - 6 min drive - 6.2 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 60 min drive

Restaurants

  • ‪Caldos de gallina don pepe - ‬7 min walk
  • ‪Café San Carlos - ‬4 min walk
  • ‪El guajiro - ‬3 min walk
  • ‪pozoleria Yoli - ‬4 min walk
  • ‪Pozoleria Las Jicaritas - ‬1 min walk

About this property

Hotel Palapa Palace

Hotel near Marimba Park
Consider a stay at Hotel Palapa Palace and take advantage of a terrace, a garden, and a 24-hour business center. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an area shuttle, and luggage storage
  • A water dispenser, a vending machine, and a computer station
Room features
All 82 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Similar properties

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers

Hotel Palace Inn

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 492 reviews
The price is ￥6,101
￥7,260 total
includes taxes & fees
Sep 27 - Sep 28
Hotel Palace Inn

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 250 for adults, and MXN 130 to 250 for children
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Hotel Palapa Palace
Hotel Palapa Palace Tuxtla Gutierrez
Palapa Palace
Palapa Palace Tuxtla Gutierrez
Palapa Palace Tuxtla Gutierrez, Mexico - Chiapas
Hotel Palapa Palace Hotel
Hotel Palapa Palace Tuxtla Gutierrez
Hotel Palapa Palace Hotel Tuxtla Gutierrez

Frequently asked questions

Does Hotel Palapa Palace have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Hotel Palapa Palace?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Hotel Palapa Palace on Sep 27, 2025 start from ￥6,101, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palapa Palace pet-friendly?

Yes, Hotel Palapa Palace allows dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a deposit of MXN 500 per stay. Service animals are exempt from fees.

How much is parking at Hotel Palapa Palace?

Self parking is free at this property.

What time is check-in at Hotel Palapa Palace?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Palapa Palace?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Palapa Palace located?

Situated in Tuxtla Gutierrez, this hotel is 0.2 mi (0.3 km) from Plaza Ambar and within 3 mi (5 km) of Foro Chiapas and Plaza Crystal Shopping Mall. Chiapas Fairgrounds and Joyyo Mayu Park are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Palapa Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 116 out of 203 reviews
Rating 8 - Good. 46 out of 203 reviews
Rating 6 - Okay. 19 out of 203 reviews
Rating 4 - Poor. 10 out of 203 reviews
Rating 2 - Terrible. 12 out of 203 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria de Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar, muy tranquilo y seguro para vacacionar.
Stayed 7 nights in Jun 2025

8/10 Good

CANDELARIA

Disliked: Cleanliness, staff & service
Que bueno que permiten nascotas
Stayed 1 night in Aug 2025

10/10 Excellent

Geraldine Ivette

Liked: Staff & service, amenities
Había muchos mosquitos en la habitación, lo bueno que hay un Aurrera cerca para comprar insecticida!! El.perwonal muy atento !! El restaurante excelente atención y comida
Stayed 5 nights in Jul 2025

10/10 Excellent

Gertrudis

Liked: Cleanliness, amenities, property conditions & facilities
Es cómodo, accesible, el trato cordial
Stayed 1 night in Jun 2025

10/10 Excellent

Cristhian

Liked: Amenities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo, tiene cerca varias tiendas
Stayed 1 night in May 2025

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, limpias y cómodas habitaciones
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opciones de habitaciones
Stayed 1 night in Aug 2025

8/10 Good

Reyna Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó volvería a ir
Stayed 1 night in May 2025

10/10 Excellent

Lupita

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito hotel , accesible, cómodo y la comida del restaurante también es rica.
Stayed 1 night in Mar 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es genial, el ambiente rico muy fresco y limpio la pasamos increíblemente súper.
Stayed 2 nights in Dec 2024

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se facil acceso y buena ubicación
Stayed 1 night in Feb 2025

10/10 Excellent

José Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 1 night in Feb 2025

10/10 Excellent

Jose manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De lo mejor

Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y con centros comerciales cerca.
Stayed 2 nights in Sep 2024

8/10 Good

Deneb

Liked: Staff & service, property conditions & facilities, room comfort
El servicio es muy bueno, el personal súper amable, el único inconveniente que tuvimos, fue que sentíamos que el cuerpo nos picaba con la cama como que los colchones están muy viejos
Stayed 1 night in Jun 2025

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 4 nights in Jan 2025

10/10 Excellent

CARLOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar
Stayed 1 night in Nov 2023

10/10 Excellent

Uziel Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación, recepción fue muy amable ya que tuve un problema con el banco emisor de mi tarjeta pero se solucionó gracias por la amabilidad y espera
Stayed 1 night in Nov 2024

10/10 Excellent

INGRID

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELENTE UBICACION
Stayed 1 night in Oct 2023

10/10 Excellent

Yoshua

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Aarón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio.

Excelente servicio de recepción, camaristas, y personal en general. El restaurante es muy bueno, a excelentes precios y ahí mismo puedes comprar cafe recién tostado.
Stayed 2 nights in Oct 2023

6/10 Okay

Rogers

Hotel promedio con servicios e instalaciones básicas
Stayed 1 night in Sep 2023

8/10 Good

Charlie

Liked: Amenities, property conditions & facilities
Muy bien
Stayed 1 night in Jul 2024

Expedia's Latest Trends

Hotels

Dormy Inn EXPRESS Meguro Aobadai Hot Spring
Luxury Hotels in Kyoto
Moon Palace Cancun - All Inclusive
Hakone Retreat villa 1/f
Hotels in Setagaya
R&Run Kyoto serviced apartment & suites
Acacia Hotel Manila
Novotel Citygate Hong Kong
Hotels in Philadelphia
Tsutaya Tokinoyado Kazari
Romantic Hotels in Shinjuku
Hotels near Nishi-funabashi Station
obi Hostel
Meitetsu Inn Kariya
Hilton Cancun, an All-Inclusive Resort

Flights

Flights from Sapporo (CTS) to Toyama (TOY)
Flights from Hiroshima (HIJ) to Sydney (SYD)
Flights from Tokyo (HND) to Los Angeles (LAX)
Flights from Makinohara (FSZ) to Fukuoka (FUK)
Flights from Matsumoto (MMJ) to Naha (OKA)
Flights from Narita (NRT) to Kalibo (KLO)
Flights from Manila (MNL) to Narita (NRT)
Flights from Osaka (KIX) to Hanamaki (HNA)
Flights from Narita (NRT) to Valparaiso (VPS)

Packages

Bali Vacations
Urayasushi Park
Kobe Harborland

General

Visit Pescara
Visit Kisarazu